Installing Security Update for Windows 7 (KB977165)

Discussion in 'ESET NOD32 Antivirus' started by JeremyWW, Jul 13, 2010.

Thread Status:
Not open for further replies.
  1. JeremyWW

    JeremyWW Registered Member

    Joined:
    Apr 13, 2005
    Posts:
    237
    Just a heads up - I had a real issue with installing the above this morning (machine hung twice on reboot after attempting to install). Did a bit of 'googling' and tried disabling NOD32 real-time protection while installing. Rebooted - no problem.
     
  2. Geosoft

    Geosoft Registered Member

    Joined:
    Jan 7, 2009
    Posts:
    270
    Location:
    Toronto, Ontario, Canada
    I'm encountering similar problems rebuilding brand new Windows 7 machines. Computer locks up on the shutdown part of the reboot after applying all of the Windows Updates.
     
  3. SmackyTheFrog

    SmackyTheFrog Registered Member

    Joined:
    Nov 5, 2007
    Posts:
    767
    Location:
    Lansing, Michigan
    I had to do a forced shutdown on my Win7 test machine, but 977165 was not a patch we were releasing for this month. 980846, 890830, 982670, 982519, 982526, 2032276, 981078, and 915597 this cycle.
     
  4. xkyborg

    xkyborg Registered Member

    Joined:
    Jul 6, 2010
    Posts:
    4
    It is allways better to disable ESET Antivirus or any other AV software before installing Windows Updates, because all third-party software (especially AV) can interfere with successful installation.
     
  5. SmackyTheFrog

    SmackyTheFrog Registered Member

    Joined:
    Nov 5, 2007
    Posts:
    767
    Location:
    Lansing, Michigan
    That would be nice, but when you're pushing out updates to hundreds of clients in an enterprise environment that isn't an option. OS updates are too critical to day to day operations and AV software should never be interfering with that.
     
  6. siljaline

    siljaline Former Poster

    Joined:
    Jun 29, 2003
    Posts:
    6,619
    It would appear that Windows 7 has a recent patching issue that may or may not require disabling your AV while these patches are applied. This should not be the case as I would not disable my AV while patching my machine.

    For those of you that have continuing or unresolved issues from today or previous, please see the below link for your contact options to MS.

    http://support.microsoft.com/contactus/?ws=support#tab0

    MS has a 24 hour no-charge line for security patching issues, I suggest it be used.

    MS PC Safety 1-866-727-2338
     
    Last edited: Jul 13, 2010
  7. funkydude

    funkydude Registered Member

    Joined:
    Apr 5, 2004
    Posts:
    6,852
    I'm willing to bet it's an ESET hooking issue, patching works fine here.
     
  8. xxJackxx

    xxJackxx Registered Member

    Joined:
    Oct 23, 2008
    Posts:
    4,047
    Location:
    USA
Thread Status:
Not open for further replies.