Installation problem with sandboxie

Discussion in 'sandboxing & virtualization' started by glickt, Aug 12, 2020.

  1. glickt

    glickt Registered Member

    Joined:
    Aug 12, 2020
    Posts:
    4
    Location:
    Bloomington, MN
    The problem started with my last Windows Update, version 2004, build 19041.450. When I ran Sandboxie, Windows complained about a compatibility problem.

    I then tried to install the latest version. According to Sandboxie Control, the errors are as follows:

    SBIE2331 Service start failed: [22 / 5] Access is denied.​

    I am unable to start up Sandboxie. I get the following errors:

    SBIE2331 Service start failed [22 / 5] Access is denied.​

    The Sandboxie driver [SbieDrv] is not available to sandbox programs.
    Make sure both the driver and Sandboxie service (SbieSvc) have started successfully.​

    When I checked the service SbieSvc, I could not start the service, even if I tried to start it again.
     
  2. bo elam

    bo elam Registered Member

    Joined:
    Jun 15, 2010
    Posts:
    5,831
    Location:
    Nicaragua
    Hi glickt, you didn't mention which version of Sandboxie you are using. You should tell.

    FWIW, I have Sandboxie 5.33.6 on W10 2004 with latest updates, all is well.

    Sin título.jpg

    If you are using David's version, perhaps he can help you later. Tell your SBIE version.

    Bo
     
  3. dpeterson

    dpeterson Registered Member

    Joined:
    Aug 13, 2020
    Posts:
    1
    Location:
    Houston, TX
    I have the same issue.

    Windows 10, version 2004, build 19041.450.
    Sandboxie, version v5.42.1, 64-bit

    SBIE2331 Service start failed: [22 / 5] Access is denied.

    I uninstalled Sandboxie, version v5.42.1, 64-bit and then installed Sandboxie, version v5.33.3, 64-bit and everything is working as expected now.
     
  4. Brummelchen

    Brummelchen Registered Member

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    Jan 3, 2009
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    3,593
  5. glickt

    glickt Registered Member

    Joined:
    Aug 12, 2020
    Posts:
    4
    Location:
    Bloomington, MN
    The version of Sandboxie that I am using is "5.42.1"
     
  6. glickt

    glickt Registered Member

    Joined:
    Aug 12, 2020
    Posts:
    4
    Location:
    Bloomington, MN
    I was waiting for an update to Sandboxie version 5.42.1. According to their download screen, no more updates would be issued.

    I was able to download version 5.33.3. Everything works fine.
     
  7. glickt

    glickt Registered Member

    Joined:
    Aug 12, 2020
    Posts:
    4
    Location:
    Bloomington, MN
    There was a new version 5.43. It had the same problem as 5.42.1., I went back to version 5.33.3. Everything is working fine.
     
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