installation of v4 RC

Discussion in 'ESET NOD32 Antivirus v4 Beta Forum' started by pemar, Feb 19, 2009.

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  1. pemar

    pemar Registered Member

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    During instalation of NOD32 RC I have gotten warning window stating that other security software (F-Secure) is installed on the computer. I have never had F-Secure on my computer.
    I have trialed Norton, Avira prior to NOD32 installation.
     
  2. Cutting_Edgetech

    Cutting_Edgetech Registered Member

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    Are you running windows XP or Vista?
     
  3. nodyforever

    nodyforever Registered Member

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    Hello,

    Idem.

    ESS 4 RC1 detected my computer F Secure.


    running xp sp3


    cheers
     
  4. agoretsky

    agoretsky Eset Staff Account

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    Hello,

    If you look in the [HKEY_LOCAL_Machine\SYSTEM\CurrentControlSet\Services\Eventlog\System\] branch of the registry, do you see any keys listed for F-Secure?

    Regards,

    Aryeh Goretsky
     
  5. Waterfox

    Waterfox Registered Member

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    Wow, I do have a key for F-Secure listed there, it's called F-Secure Gatekeeper.
    I've always wondered why NOD32 detects that I have F-Secure installed (it was only online scanner that I used once), but now thanks to you Agoretsky, I've found it.
    My question: is it safe to delete this key?

    Thanks
     
  6. pemar

    pemar Registered Member

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    Vista Ultimate.

    I have found the registry key agoretsky mentioned - and deleted it.
    There are also other entries elsewhere in registry related to F-Secure.

    Waterfox - I have run the online scan as well some time ago so it has to be a culprit.

    My question is: does the fact that there are some registry entries related to online scan interfere with NOD32? Should I manually delete this entries before NOD installation?
     
  7. agoretsky

    agoretsky Eset Staff Account

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    Hello,

    I would suggest that you back up the key by exporting it and then remove it.

    Regards,

    Aryeh Goretsky

     
  8. agoretsky

    agoretsky Eset Staff Account

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    Hello,

    The installers for ESET NOD32 Antivirus and ESET Smart Security can look for incompatible applications using a variety of methods. Usually, the presence of a particular registry key implies the presence of a particular program that could conflict with ESET's software. In this case, it sounds like just the registry key was left over from running the online scanner version of an anti-virus program.

    If there was another anti-virus program previously installed, I would suggest following the developer's instructions for removal prior to installing ESET's software. In the case of things like leftover registry keys, I would suggest exporting them prior to deletion, just in case they need to be examined in the future.

    Regards,

    Aryeh Goretsky


     
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