Installation error

Discussion in 'ProcessGuard' started by peartree, May 21, 2004.

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  1. peartree

    peartree Registered Member

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    All I can get out of PG when installing is an error that says: "Failed to install driver". I'm running McAfee Internet Security Suite 2004 and WinPatrol, but neither of them spoke up to complain.
     
  2. Pilli

    Pilli Registered Member

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    Hi Peartree, McaFee firewall does not work with Process Guard, It is a Mcafee fault but they have failed to address the problem as yet.
     
  3. Barcode

    Barcode Guest

    i get the same error, i even turned off my anti virus and firewall while installing it. stull get same error msg. and i use norton antivirus. but what happened to the older processguard? the red one worked GREAT on my comp
     
  4. bibbe

    bibbe Registered Member

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    I got the same error using NOD

    bibbe
     
  5. Pilli

    Pilli Registered Member

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    Several different problems come to mind:)

    If you had V2 installed you must completely uninstall it before installing V3.150. https://www.wilderssecurity.com/showthread.php?t=16931

    You must install ProcessGuard from an Administator's account.

    When installing please make sure that other resident security programs are disabled, not just their GUI's but any service / driver that they run such as KAVSVC.exe or NOD32krn.exe, this will give PG the space it requres to install properly.

    HTH Pilli
     
  6. richrf

    richrf Registered Member

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    Pilli,

    Quick question. I've never tried it, but can PG be installed correctly un Safe Mode?

    Thanks.

    Rich
     
  7. Pilli

    Pilli Registered Member

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    Hi Rich, Here is Gavin's method :)

    Step-by-Step guide to Manually Uninstalling Process Guard

    This should only be required if you run into any strange problems with Process Guard that doesn't allow you to boot into your operating system normally.

    1) Reboot your operating system into SAFE-MODE. To do this Reboot your machine, and just after your BIOS screen disappears keep pressing the F8 key. A menu should appear, select "Safe Mode" and press Enter.
    2) Run Process Guard's uninstall utility. You can see this from the Start Menu -> Process Guard -> Uninstall.
    3) To verify the removal, make sure procguard.sys does not exist in (c:\windows\system32\drivers) directory, and that procguard.dll and pguard.dat are not in your system32 directory (c:\windows\system32). If they still exist delete them.
    4) Reboot your machine and Process Guard should now be removed.
     
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