"an error occurred while attempting to create the directory" win 7 64 I cant install the program as I get the above error. I am the admin. I have taken ownership. I have tried to install in diff directory. Any suggestions? thanks
Hi silat, Please deactivate all other security programs and try the installation again. Do you still get the same error? Mike
Please send the following to support (dash) tech (at) returnil (dot) com referencing this thread. Include a complete step-by-step description of what happens, when it happens, and the text of any other error messages: * C:\Windows\rvs3.log * C:\Windows\rvs3-inst.log * MSINFO32 report** **Click START > RUN > Type MSINFO32. On the System Information screen click FILE > Export and then save the file where you can find it to attach to your e-mail. Mike
