Install failuire

Discussion in 'SpywareBlaster & Other Forum' started by askfrank, Mar 25, 2005.

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  1. askfrank

    askfrank Registered Member

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    Please help,
    I have made many attempts to install Spyblaster 3.3 without success.
    I get a box offering me three choices-retry,ignore,and abort.
    If i choose ignore because of the failure to complete the installation, the 3.3 does not load, It reverts back to 3.2. The above box also states that there is a Code 5 failure
     
  2. snowbound

    snowbound Retired Moderator

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  3. Capp

    Capp Registered Member

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    Are you referring to SpywareBlaster (from Javacool) or is this a different application all together?

    If you are updating from 3.2 to 3.3, you need to completely remove the 3.2 by uninstalling it (Add/Remove Programs) and delete the program folder (c:\Program Files\SpywareBlaster)

    Then run the install.

    This is what I had to do anyway...
     
  4. askfrank

    askfrank Registered Member

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    Thank you , i will try out your ideas
     
  5. askfrank

    askfrank Registered Member

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    THANK YOU again the uninstall method did the trick
     
  6. Capp

    Capp Registered Member

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    Glad it worked for you!
     
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