InDepth Scan Crashes

Discussion in 'ESET Smart Security' started by Spanaway01, Jul 19, 2009.

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  1. Spanaway01

    Spanaway01 Registered Member

    Joined:
    Jun 15, 2008
    Posts:
    16
    ESET 4.0.417.0
    When I run a Custom (C: only) InDepth scan the system locks-up after several minutes of scanning. Not sure where it hangs, cause I don't sit here and watch it, and by the time it crashes the screen saver (blank screen) has already activated. I have no problem with the Smart Scan or StartUp Scan. I have SpyDoctor running, have scanned with Adaware with no hits in either.

    Suggestions?

    Thanks in advance.
     
    Spanaway01, Jul 19, 2009
    #1
  2. Thai

    Thai Registered Member

    Joined:
    Jul 31, 2008
    Posts:
    9
    I had the same problem - but instead of SpyDoctor - I was running Threatfire as well.

    I uninstalled Threatfire and now use Malwarebytes instead.

    Try it without SpyDoctor running.
     
    Thai, Jul 21, 2009
    #2
  3. agoretsky

    agoretsky Eset Staff Account

    Joined:
    Apr 4, 2006
    Posts:
    4,033
    Location:
    California
    Hello,

    The current version of ESET Smart Security is v4.0.437.0. Can you upgrade to that and then try performing the scan again?

    Regards,

    Aryeh Goretsky
     
    agoretsky, Jul 25, 2009
    #3
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