Incremental backup started failing

Discussion in 'Acronis True Image Product Line' started by astickler, Jun 2, 2008.

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  1. astickler

    astickler Registered Member

    Joined:
    Feb 7, 2008
    Posts:
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    My daily incrmental backup (and the weekly full backup) has started failing over the last couple of weeks, but were working find for the previous 4 months.

    I get the following in the log:

    10 Information 31/05/2008 22:14:09 Locking partition C:...
    11 Information 01/06/2008 01:18:15
    12 Error 01/06/2008 01:18:15 Cannot perform this operation in the quiet mode. (0x103F1) Tag = 0xFDC1CBDF2C233554
    Disk is full. (0x40004) Tag = 0xFDC1CBDF2C233555
    13 Error 01/06/2008 01:18:16 Failed to write data to the archive file. A possible reason might be poor media quality.
    14 Error 01/06/2008 01:18:16 Operation with partition "0-0" was terminated.
    Details: Write error (0x70004) Tag = 0x9D2DE1F088CBC4D4
    Cannot perform this operation in the quiet mode. (0x103F1)
    Tag = 0xFDC1CBDF2C233554
    Disk is full. (0x40004) Tag = 0xFDC1CBDF2C233555
    15 Error 01/06/2008 01:18:17 Operation has completed with errors.


    My target device (Seagate FreeAgent) has been checked with no fault found, and has 127G free space. My full backups are normally approx 40G, and my daily incrementals 1.5G.

    I have tried the snapshot driver download with logging enabled, but cannot find any better logging.

    Any ideas would be most appreciated.
    Thanks,
    Andrew
     
  2. shieber

    shieber Registered Member

    Joined:
    Oct 27, 2004
    Posts:
    3,710
    Just as something qwuick to try, have you tried doing a repair install?
     
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello astickler,

    Thank you for choosing Acronis Backup software.

    Did you try running chkdsk command with /r parameter? If not I'd recommend you to run chkdsk x: /r in Windows Command Prompt (x: is the letter corresponding to your external drive). You can also try to use another USB cable as it can also be the reason of the issue. If the issue still persists please submit a request for technical support with the attached Acronis report file and the link to this thread. We will do our best to help you as soon as possible. Acronis report file can be created in the way it is described in Acronis Help Post.

    Thank you
    --
    Nikita Sakharov
     
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