In Depth scanning

Discussion in 'NOD32 version 2 Forum' started by coley, May 29, 2006.

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  1. coley

    coley Registered Member

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    Hi, I am running Windows ME with the latest basic Nod set up. I am unable to complete an In depth scan. When the scan reaches C\Restore\ Temp, I get an error message...Nod 32 has caused an error in Kernel32 dll an will close.

    Help anyone :mad:

    Thanks
     
  2. Blackspear

    Blackspear Global Moderator

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    Hi coley, welcome to Wilders.

    Please follow Marcos's advice below.

    Let us know how you go...

    Cheers :D
     
    Last edited: May 29, 2006
  3. Marcos

    Marcos Eset Staff Account

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    Before you turn off system restore, I'd suggest that you drop an email to support[at]eset.com along with a link to this threat. It's better to pinpoint and analyse the file that causes the problem so that we can fix it, rather then delete it without knowing the cause.
     
  4. coley

    coley Registered Member

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    I have sent an e-mail, and link to this post to the address you gave me.
    Do you want me to disable system restore now,and enable it again ? or shall I wait a while before doing it.

    I will not disable systems restore right now.
     
  5. ronjor

    ronjor Global Moderator

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    Hang in there Coley. It's late in Slovakia. I believe Marcos sleeps but I am not positive on that. :D
    Just leave everything as is until they get back to you.
     
  6. Marcos

    Marcos Eset Staff Account

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    Me and sleeping ? I never sleep, just take a nap :D
     
  7. ronjor

    ronjor Global Moderator

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    Thanks for clearing that up Marcos. :D
     
  8. coley

    coley Registered Member

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    Hi Mark


    The world is as big as a small screen!
    I have done as you asked, but still get the same error message.
    There wasn't any file listed to give us a clue. Access is denied to this folder it seems. Confused? I am.
     
  9. Blackspear

    Blackspear Global Moderator

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    Can you please go to you scanner logs and see if it lists the last file that it was stuck on and then post it here.

    Cheers :D
     

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  10. Marcos

    Marcos Eset Staff Account

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    That's odd that you get the error message even if no file in that folder is actually scanned.
     
  11. coley

    coley Registered Member

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    Scan performed at: 30/05/2006 20:16:52 p.m.
    Scanning Log
    NOD32 version 1.1567 (20060530)
    Command line: C:\_RESTORE
    Operating memory - is OK

    Date: 30.5.2006 Time: 20:17:10
    Scanned disks, folders and files: C:\_RESTORE\


    This is the best I can do. Hope this is what you were asking for. This is where I get the error message.
     
  12. coley

    coley Registered Member

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    Hi

    C:\Restore\TempA0039319cpy.

    This is the last file to be scanned before I get the error message.
     
  13. Blackspear

    Blackspear Global Moderator

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    Thanks Coley, please wait until Marcos gets back to this issue with instructions.

    Cheers :D
     
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