Impossible to Activate

Discussion in 'ESET NOD32 Antivirus/Smart Security Beta' started by pivotraze, May 30, 2011.

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  1. pivotraze

    pivotraze Registered Member

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    I can not activate with the License information it sent me. I won't put it on the forum :\

    Thing is, it sent me the username/password through email, I click "Update" and it tells me it is invalid. What's going on?
     
  2. ashishsingh1508

    ashishsingh1508 Registered Member

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    I confirm the above... for me it says the email is already used on this computer
     
  3. pivotraze

    pivotraze Registered Member

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    It says nothing about an email for me. Just says invalid username :(
     
  4. ashishsingh1508

    ashishsingh1508 Registered Member

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    I don't see username for beta activation. What I found is this I can't activate using this
     

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  5. osip

    osip Registered Member

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    As I said in a another thread I also had this problem. Got a trial code from support after opening an issue ticket. After this it's Ok. Must be a problem with new activaton procedure.
    I made an update which went allright but checking the key validation failed, after a while also this went through.
     
  6. pivotraze

    pivotraze Registered Member

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    Opening an issue ticket with ESET, they pointed me here to this forum :p They said this forum handles all the issues. Haha.

    On a side note, osip, I love how your display pic is the kasperky logo on an ESET forum :3
     
  7. ashishsingh1508

    ashishsingh1508 Registered Member

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    Yes he has Kaspersky picture but see his signature he uses avast Internet Security. Strange
     
  8. osip

    osip Registered Member

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    Several pc:s, maybe ...:)
     
  9. Dermot7

    Dermot7 Registered Member

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    NOD32 on Win7x86... RC is constantly maintaining "Product activation in progress", but had no problem activating previous beta.
     
  10. Dermot7

    Dermot7 Registered Member

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    When I clicked "verify license validity" under Help and Support, it then activated, but would not, apparantly activate otherwise? Perhaps a minor flaw here somewhere?
     
  11. m0unds

    m0unds Guest

    i can confirm this one too. wouldn't show the product key's expiration date until after going to help & support, license validity.
     
  12. Dermot7

    Dermot7 Registered Member

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    Believe there is a bug preventing retention of license info and displaying on main home window, since, just now when I opened the program, no info was displayed, and it was necessary to click "verify license validity" before it displayed again. Thanks.
     

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  13. ashishsingh1508

    ashishsingh1508 Registered Member

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    Yes I also confirm this... ESET should remember license info right from activation and store it some where
     
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