Imon error message when using Foxmail 5

Discussion in 'NOD32 version 2 Forum' started by rsnidjik, Mar 18, 2004.

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  1. rsnidjik

    rsnidjik Registered Member

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    For some reason I often get the following error message when I try to send mail using FoxMail 5 (English):

    "Access violation at address 20B1841A in module 'imon.dll'. Read of address 01FE2000."

    This mainly seems to happen after I've sent a message and am trying to collect my mail.

    I found a similar error message reported in an old post to the Nod32 v. 2 beta forum on this same site. However, in that case, the e-mail client was PocoMail, not FoxMail.

    Does anyone know anything about this? It's not a total show-stopper, but the error message has to be cleared before I can continue using my e-mail client.

    Thanks.
     
  2. Marcos

    Marcos Eset Staff Account

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    Hello,
    please post the information from your Control Center so that it's clear what version of program components and oper. system you have installed.
     
  3. rsnidjik

    rsnidjik Registered Member

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    NOD32 Antivirus System information
    Virus signature database version:   1.673 (20040317)
    Dated:   Wednesday, March 17, 2004
    Virus signature database build:   4340

    Information on other scanner support parts
    Advanced heuristics module version:   1.007 (20040309)
    Advanced heuristics module build:   1053
    Internet filter version:   1.001 (20031104)
    Internet filter build:   1012
    Archive support module version:   1.012 (20040304)
    Archive support module build version:   1086

    Information on installed components
    NOD32 For Windows NT/2000/XP/2003 - Base
    Version:   2.000.9
    NOD32 For Windows NT/2000/XP/2003 - Internet support
    Version:   2.000.8
    NOD32 for Windows NT/2000/XP/2003 - Standard component
    Version:   2.000.9

    Operating system information
    Platform:   Windows XP
    Version:   5.1.2600 Service Pack 1
    Version of common control components:   5.82.2800
    RAM:   384 MB
    Processor:   x86 Family 6 Model 8 Stepping 6 (846 MHz)
     
  4. Marcos

    Marcos Eset Staff Account

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    Hello,
    do you mean that after you turn off IMON the error no longer occurs?
     
  5. rsnidjik

    rsnidjik Registered Member

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    Yes, that seems to be the case.
     
  6. sir_carew

    sir_carew Registered Member

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    Try to exclude that aplicattion in IMON settings.
     
  7. rsnidjik

    rsnidjik Registered Member

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    O.K., I've excluded Foxmail.exe from IMON. I hope I don't have to leave it this way, however, since Foxmail is the way I'm collecting and sending e-mail. In other words, it's the app which needs IMON monitoring the most.
     
  8. Marcos

    Marcos Eset Staff Account

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    It worked on our testing system flawlessly. Has anyone else experienced the same problem?
     
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