I sold my father-in-law on the benefits of using True Image, so he recently bought the program (latest&greatest, a week ago), and wham, within this week has to do a restore. He has a Falcon desktop PC, with an external USB Western digital drive. He's tried several times to restore, but it shows something like 4 days to simply do a validate image. Then it starts to chug along, and eventually gets a "image corrupt" type error message. The progress bar eventually goes to about 2 days, and the image validation ends after about an hour-and-a-half. He has a laptop, so I had him connect the USB drive to the laptop, and he was able to validate and plug-in the backup image. So, we know it's not corrupt, but the desktop PC (Falcon), has appears very slow, and in my opinion, appears to timeout. I've seen the posting for BartPE, but I haven't seen the problem he's having. Whenever BartPE is recommended, it's usually been for speed issues to go from USB 1.1 to USB 2.0 data rates. I had him disconnect everything, but his PS2 mouse/keyboard, I had him move his USB from a PCI USB port to one on the motherboard, we verified the BIOS USB is set properly. One other piece to this puzzle, is that he has a RAID controller, but I wouldn't imagine that would matter if the PC isn't even restoring, but rather just validating the remote image. Any suggestions?