So I decided to renew last night after having let my subscription expire a month ago. I download a copy and install on my desktop and it seems ok. I set the firewall to interactive mode. I open a few programs to train the firewall. I get to Acronis True Image Home 2012 and instead of prompting for a firewall rule I get a BSOD. It reboots ok so I let it go. This morning I install a copy on my laptop (3 machine license) and find that I can no longer log into my laptop with it installed. I boot into safe mode and remove, boots normally. I tried to install again (not fond of the "downloader" that requires me to re-download each time) and the same thing happens. Unless I can find a fix for this by the end of the day I am requesting a refund.