I'm having problems with the True Image Restoration utility!

Discussion in 'Acronis True Image Product Line' started by mj01, Jul 13, 2005.

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  1. mj01

    mj01 Registered Member

    Joined:
    Jul 13, 2005
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    Product : Acronis True Image 8.0
    Platform : Windows 2000 SP4

    My Windows image appears to be corrupted and my computer won't boot.
    I'm trying to use a True Image 7.0 boot disc to recover an 8.0 image.
    Note that I was never successful creating an 8.0 boot disc because I got
    errors on every attempt. Also note that I'm trying to restore the image
    from an external hard drive.

    The issue is that when the restoration utility gets to the "Partition or
    Disk to Restore", the only choice I see is "Empty". How can I get this
    utility to restore my C: drive?
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello mj01,

    Thank you for choosing Acronis Disk Backup Software.

    Could you please create Acronis Bootable CD with the latest build (889) of Acronis True Image on the other computer and try to boot from it? If you cannot create bootable CD with the latest build, please let me know the error message you get.

    Thank you.
    --
    Irina Shirokova
     
  3. mj01

    mj01 Registered Member

    Joined:
    Jul 13, 2005
    Posts:
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    Using the latest build (889) did the trick. Thanks for the help.
     
  4. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello mj01,

    Glad to hear that your issue has been resolved. If you have any questions concerning our software, please feel free to contact us.

    Thank you.
    --
    Irina Shirokova
     
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