Ilya Toytman provides excellent service!

Discussion in 'Acronis True Image Product Line' started by tuttle, Mar 20, 2005.

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  1. tuttle

    tuttle Registered Member

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    I want to thank Ilya Toytman for the excellent support that he provides in these forums. He really does a great job.

    He responds to technical issues, general usability questions, confused musings of newbies (like me :) ), and just about any other type of thread. He offers ideas, discussion and solutions.

    He posts here frequently, including weekends, and his tips or solutions are often received days sooner than replies from Acronis Support, which further increases the value of Ilya's contribution.

    I have personally benefitted from Ilya's involvement, and I've seen that many others do as well. Acronis is lucky to have Ilya, as he is a very positive ambassador for their company.

    Thanks Ilya!
     
  2. iflyprivate

    iflyprivate Registered Member

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    I second that!
     
  3. Menorcaman

    Menorcaman Retired Moderator

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    Me too. Particularly when you consider he often has to answer the same questions time and time again. It must be very tempting sometimes just to say "read the Stickies, read the on-line FAQ, search the Forum and if all else fails RTFM!!".
     
  4. Blackspear

    Blackspear Global Moderator

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    I'll second your second, does that make it a third or a forth ;) :D

    Cheers :D
     
  5. DonKid

    DonKid Registered Member

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    Don´t forget that he helps on Sunday too. :D

    Best Regards,

    DonKid.
     
  6. tuttle

    tuttle Registered Member

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    I didn't forget. That's why I wrote: "including weekends". ;)
     
  7. subman

    subman Registered Member

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    Ilya Toytman

    Absolutely Fantastic Service !!! .....THANKS....
     
  8. beenthereb4

    beenthereb4 Registered Member

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    Yes, this forum is extremely lucky to have him!! I can't think of another with such great support.
     
  9. jimmytop

    jimmytop Registered Member

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    Thanks Ilya!
     
  10. Detox

    Detox Retired Moderator

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    I've been watching his work in here also as I check through the forums and I certainly agree with what's been said here - there's a lot in here for him to keep up with, too! Good work :cool:
     
  11. Rik Bean

    Rik Bean Registered Member

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    Ilya also keeps an eye on problems he asks us to refer to tech support. I'd like to add my name to his fan club.
     
  12. Mal76

    Mal76 Registered Member

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    Ilya Toytman for Prime Minister UK
     
  13. Chris12923

    Chris12923 Registered Member

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    Another thank you and good job :)

    Thanks,

    Chris
     
  14. Rik Bean

    Rik Bean Registered Member

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    He's got to be better than any of the present candidates! :)
     
  15. NineToTheSky

    NineToTheSky Registered Member

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    I couldn't agree more. No matter how long the problem persists, he never gives up. And he manages to stay courteous throughout. I know of many customer service departments that could do with his skills!
     
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