ide2: ports already in use, skipping probe error

Discussion in 'Acronis True Image Product Line' started by jmk94903, Feb 20, 2006.

Thread Status:
Not open for further replies.
  1. jmk94903

    jmk94903 Registered Member

    Joined:
    Jul 10, 2004
    Posts:
    3,329
    Location:
    San Rafael, CA
    I have used TI 7 and 8 without problems on this older K6 II 500MHz system with a VIA chipset. TI 9 installs and runs properly under Windows XP SP2.

    However, the four builds of TI 9 that I have tried, including 2337, won't run in the Linux environment either when rebooting to restore the C (boot) partition or when booted from the Recovery CD.

    When I boot from the Recovery CD and select the TI Full mode, I get an
    "ide2: ports already in use, skipping probe"
    message and then shortly after that a reboot. There is nothing on the ide2 channel. If I disable the second ide controller in BIOS, the error message is not displayed, but the system reboots anyway.

    I can boot from the Recovery CD in Safe mode without drivers and TI runs normally but can only access internal drives.

    The TI 9 Recovery CD work normally on other systems, so this is a very specific oddball.

    Any ideas?
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello John,

    Thank you for choosing Acronis Disk Backup Software.

    Please create Linux system information (sysinfo.txt) as it is described in Acronis Help Post.

    If the # prompt does not appear then please use a digital camera to make shot of the output screen. Please submit a request for technical support. Attach the collected file to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

    Thank you.
    --
    Kirill Omelchenko
     
  3. jmk94903

    jmk94903 Registered Member

    Joined:
    Jul 10, 2004
    Posts:
    3,329
    Location:
    San Rafael, CA
    Thanks Kirill. I have submitted the SYSINFO.TXT file with my report.
     
Thread Status:
Not open for further replies.