I upgraded to 8 but can't get updates

Discussion in 'Acronis True Image Product Line' started by bakershack, Jan 2, 2005.

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  1. bakershack

    bakershack Registered Member

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    I originally purchased True Image 6. Then I upgraded to 7. It took many months before Acronis fixed their system so that I could get updates to version 7. A few months ago I upgraded to version 8. Now I can't access updates to version 8. I can get updates to 7, but that doesn't help me. I have used the same email address throughout this process. Acronis seems to have a serious problem updating their information about loyal customers.

    Anyone able to help with this?
     
  2. bobbyjak

    bobbyjak Registered Member

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    You need to register TI8 to get it's updates..
     
  3. A|ex

    A|ex Registered Member

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    email sales with your details and they will be ableto help you
     
  4. bakershack

    bakershack Registered Member

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    Thanks. It just needed to be registered. I disagree with this methodology. The registration should take place when the upgrade takes place. It should not have to be a separate step. Thanks for the help though.
     
  5. A|ex

    A|ex Registered Member

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    registing and updates online is clearly stated in the documentation. Your suppose to read the documentation first but personally i dont see a problem with this.
     
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