I have a problem to install ESS in XP sp3 and Vista

Discussion in 'ESET Smart Security' started by jinlei801011, Aug 5, 2008.

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  1. jinlei801011

    jinlei801011 Registered Member

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    When I try to install ESS to XP sp3 and Vista, got a error "The software you are installing has not passed Windows Logo testing to verify its compatibility with Windows XP. (Tell me why this testing is important.)"

    How to solve the problem? Try many times, but the same
     
  2. shansmi

    shansmi Registered Member

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    I don't know about XP SP3 but as far as Vista is concerned what version of ESS are you trying to install? I did not get that error with any trial or full version of ESS and I started at 3.0.47 or something. Have you tried right clicking on the installer and running it as administrator?
     
  3. jinlei801011

    jinlei801011 Registered Member

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    download from the link provided by ESET, I bought it from online shop, so the installer should be the latest version.
     
  4. jinlei801011

    jinlei801011 Registered Member

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    who can help meo_O??
     
  5. nonoise

    nonoise Registered Member

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    i would try to download ess from here:
    http://www.eset.com/download/registered_software.php

    this sometimes happens if you try to install old versions of software.

    If the problem reappears i'd disable the Windows XP Driver Signing check.
    Win xp: Control Panel --> System --> Hardware --> Driver Signing --> ...
     
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