I downloaded Comodo and ran the Shields up and failed on the ping

How can I fix this?

 

How did you set up CF?
Did you install with auto?
Do you have default network monitor rules?
Made any new ones?
Deleted any rule?

Are you behind a router?
If you are, have you created a trusted zone?
Again, if you are behind a router, you are probably testing the router, and not CF.
If you're not sure, go to start/run, type cmd, click ok, type ipconfig/all, press enter. Now you can see if you have an internal IP like 192.168.xxx.xxx
Compare that IP to the IP that shows on Shields Up webpage when you run the tests.


You should be in stealth with default rules.

 

I picked auto and I think I'm behind a router

 

I've read in the Comodo forum, that if you're behind a Router with a firewall built in, you're testing the router and not the software FW.

Hope this helps

 

I did switch routers from a Comcast one to a Verison one.

 

LOL, comcast, verison, i wouldn't know what that means. If you didn't say router, i would assume they were Xbox competitors

 

Comcast and Verizon are high speed Internet cable provider AFAIK and not routers.
Do you actually have a router between your Modem and your Computer?

 

In other words do you have 2 boxes before your internet cable connects to your processor.

2 Boxes = Router, Modem

 

Just one

 

It's probably one of their Westell modems, which often (especially lately) come setup as combo modem/routers. Until you know for sure, until you confirm that the model Westell you have is running in router mode or not...you're only walking in circles guessing.

Either your PC has a private class C IP address (in which case it's running as a router)..or a public IP address (modem in pure bridged mode)

 

Its an actiontec

 

I don't know if its a router to be exact I think its just a wireless thing.

 

They come as routers also. If it's wireless, you can bet it is.

 

How can I stop the ping so I can get a true stealth rating?