I do not think all has been said regarding TDS-3

Discussion in 'Trojan Defence Suite' started by Denny, Jul 25, 2005.

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  1. Zipper

    Zipper Registered Member

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    Hi all, I have been away for a long time (only today found about TDS's demise!!) and am really a noob @ pc and stuff.
    I purchased the Special Action Pack last November.
    Out of the three, I have wormguard that works (will I still get the update for this?), port explorer that sits there exploring, don't really know what this does, and TDS-3 that is no longer updated. I bought the Special Action Pack specifically so I could get the free updates and wouldn't have to go and purchase more later on. Otherwise I would have just bought TSD-3.

    I have run ProcessGuard in the past but as the OP has said it slows your pc, it also stopped me gaming online. Don't know if this has been fixed yet. So I do not want to let it back on to my pc and wouldn't inflict it on any of my friends.

    If it isn't already apparent I am extremely annoyed with DCS. I will email them and see where I get, don't hold out much hope there after reading the posts here.

    So finally can someone recommend a good uptodate freeware version of TDS. Funds are low at the moment, but for when I get the readies together can someone also recommend a good paid for trojan scanner thingie from a reputable company with some ounce of customer service.

    Thanks for the any recomendations
     
  2. Dazed_and_Confused

    Dazed_and_Confused Registered Member

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    A little off-topic, Zip. See here for recommendations. Good luck to you!
     
  3. Paranoid2000

    Paranoid2000 Registered Member

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    ProcessGuard should have no noticeable impact on your system. If you encounter slowdowns with PG then the reasons are almost certainly either (a) a program repeatedly trying to carry out an action that PG is blocking (which should appear in the PG Alerts window - if you trust the program in question then just allow this) or (b) anti-virus software continually rescanning the Process Guard logfile (under Logs in the ProcessGuard program folder) or the pghash/pguard.dat files in the Windows \System32 folder - check that these are excluded from background virus scans.

    As for online gaming, the problem is PunkBuster (see Is Process Guard blocking Punkbuster?) and a workaround is given in the Running PunkBuster with ProcessGuard thread.
    If you have a decent anti-virus scanner and use Process Guard to back it up, it is unlikely that you even need a specialised anti-trojan. The increasing effectiveness of anti-virus scanners in detecting trojans is why DCS decided to stop TDS-3 and you should only consider a secondary scanner if you indulge in "risky" behaviour (specifically downloading and running programs from anonymous sources like filesharing networks, IRC, Usenet or warez sites).
     
  4. Zipper

    Zipper Registered Member

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    Many thanks to both Dazed and Paranoid, hadn't seen those threads.

    Sorry folks didn't mean to go off topic but was just peeved that a software pack that was 7 months old (for me) was being discontinued. Especially seeing as I bought it to get the free upgrade to TDS-4. I only mentioned PG as I had to stop using it and the option to get the full kit instead of having tds-3 updated and getting an upgrade to tds-4 was a little bit galling.

    I fully understand that the business model that dcs was running with TDS was unfeasible, but then I didn't force them to offer me the deal. I would be just as well pleased if they had continued both products and honored the deal but asked for an annual subscription like NAV etc. Having said that DCS have broken the deal and they still have my money, or have spent it. Hope it gave them a hangover and ulcers ;)

    I don't know if I could ever trust DCS again but I will recommend that people steer clear of them or be very cautious of spending money on their products as any support could be stopped without any notice.

    I know this is pointless airing my grievances as this has probably been said much more eloquently and with less spelling mistakes in one of the many many posts in this and other threads.

    I now have to decide whether to take the PG option of a license or look for money back. Does anyone know what law on consumer rights would apply here as I'm in the UK and they aren't. I may look in to that if I get time free from work.

    Thanks again to both dazed and paranoid for your replies.
     
    Last edited by a moderator: Oct 12, 2005
  5. worldcitizen

    worldcitizen Registered Member

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    I think that what we are going to get is parts of TDS 4 with different GUIS under different names and being sold as 'new and revolutionary' software.

    I completely agree with Dallen that there has not been enough time to develop this NEW software unless they are breaking up TDS 4 and serving that to us. It's virtually impossible that they could develop very sophisticated programs with their limited resources within 2 months while they couldn't finalise TDS 4 in over 2 years.

    Be sure that whatever programs get launched they will be dissections of TDS 4(the free upgrade we were supposed to get) in other forms which we will have to pay for, but how many now are sticking around for when that happens?

    On the one hand not releasing the 'new' software is getting criticism but on the other if they do release it too soon then it will look obvious that this is TDS 4 'the second edition'.

    Dallen, I reckon that 'new' (TDS 4 parts) software will be out well before Christmas because they need the funds sooner rather than later but my PC is running quite well without any DCS software at present so it'll take a lot of convincing for me to want to buy anything new they release. Unless it's a revolutionary AV or something like that it won't be on my Christmas shopping list this year.

    Dave
     
  6. Jooske

    Jooske Registered Member

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    I think it's all going very new, building on technologies especially developed for the new demands today and partly already very successfull in what we are using but in new tools and functionalities.
    Remember lots have been done over the years, part was betatested, and with Gavin hands free of updating new references there is a very strong extra hand in whatever the business demands.
     
  7. LuckMan212

    LuckMan212 Registered Member

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    I can assure you my post was 100% accurate and I did not sensationalize it for the sake of getting people's feathers ruffled. I was only looking for a fair and proper response/resolution from DCS-- and instead received the silent treatment. :mad: As I have complete access to my mail server logs I can assure you my messages were all delivered and no replies were received. DCS has chosen to pocket the TDS-3 money and I hope it was a large sum indeed because it will have to last them A LONG TIME seeing how many people will never again buy another DCS product.
     
    Last edited: Oct 20, 2005
  8. TouchuvGrey

    TouchuvGrey Registered Member

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    I paid $39.00 for TDS-3 several years ago. The day after i read that it was discontinued as per Waynes announcement i requested a license a license for Process Guard. The next day i recieved it. In American math that works out to about $10.00 per year for TDS-3 and i got PG thrown in free. I think very highly of DCS security programs and will likely purchase the next one they bring out. Would i rather have had some advance notice of TDS-3 being discontined ? Yes, but c'mon guys, get over it and move on.



    Mike
     
  9. LuckMan212

    LuckMan212 Registered Member

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    Excuse me, but how is that in the slightest bit the same as my situation? You got "several years" worth of use out of TDS, and received a timely response to your email request. I (and many others) bought TDS very close to the end of its life, and I can't speak for everyone but I explained in my thread that I basically had to remove TDS soon after installing it due to problems with the realtime protection. So I essentially paid for it and never used it. Then I had all of my emails go unanswered. So, while you may have gotten lucky and had a good experience, I think most of us came here to voice our complaints about DCS' poor business practices, borderline-fraudulent advertising, and deafening silence with regards to its customers' requests.
     
  10. Defenestration

    Defenestration Registered Member

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    Agreed! It doesn't matter what colour/tint your glasses are, the fact remains that the ethics of DCS remain a bit dubious.

    - No previous warning when dropping one of their main products (for a supposed security company, this lack of communication is unforgiveable)

    - the response to people's questions/queries have largely remained unanswered

    I'm sure I could come up with other points, but it's late. :yawn:
     
  11. Notok

    Notok Registered Member

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    Agreed, here as well. TDS3 never worked very well on my system, either. I did use it to kill some stuff on someone else's machine (with the free trial) here and there, but the tools frequently didn't work or crashed on me, TDS wouldn't show things that it detected, it slowed my system down tremendously, etc. etc., and it seemed the answer to any problem that I had (reading other people's posts) was "it will be fixed in TDS4, which is just around the corner"... cool, supporting TDS4 is mainly why I got it anyway... oh, that and the scheduled scan scripts that were supposed to be in the TDS3 member's forum.

    Personally, I've got heavier things to worry about than some software. I do encourage everyone to do what they need to do, but some ~snipped~ really need to back off and look at life a bit. The situation sucks, but I also have confidence that DCS will make things right by their biggest supporters :) (ie, those that already have licenses to everything else)
     
    Last edited by a moderator: Oct 22, 2005
  12. Dazed_and_Confused

    Dazed_and_Confused Registered Member

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    Agree. Please understand, though, that one can criticise DCS and still be a supporter. ;)
     
    Last edited by a moderator: Oct 22, 2005
  13. FirePost

    FirePost Registered Member

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    I could not agree with that more. Useful and constructive criticisms are invaluable for any company. Avid supporters of a product or service can easily be the most vocal with criticism simply because they care ;)
     
  14. Notok

    Notok Registered Member

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    Absolutely :)
     
  15. worldcitizen

    worldcitizen Registered Member

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    Luckman,

    When did you last email DCS? Try again now and let us know if you get a reply. Even if it's a negative answer DCS should answer your query.

    Send in your license details and proof of purchase and you should get a reply if you word it politely.

    I always have received replies from DCS so this must be some sort of misunderstanding or something because it does sound a bit odd. Wayne has encouraged people to email him so I'm sure he'd answer you.

    Anyway, let us know how you go if you decide to email DCS again.

    Cheers

    Dave
     
  16. Jooske

    Jooske Registered Member

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    Hm, i could go on sickleave for two weeks and the thread still didn't selfdestruct.

    OK, try the support_AT_diamondcs com au account and explain the problem if the other mailbox wasn't successfull.

    For the fan/support question: yes i am a DCS fan/supporter but not limited to that of course.
     
  17. couldbe

    couldbe Registered Member

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    hi all,

    I elected to get ProcessGuard.

    Although i either didn't see the warning or managed to ignore it.

    a hacker was able to get at it. I did a clean and reinstalled and set the services options as recommended.

    I have had no troubles since. it is such a relief to know that i can now go to a chat room and "survive the drive"

    my TDS3 still runs and i use it as a port connection checker till i can afford port explorer.

    At present I am trying to get my daughter to get processguard so that i can finally have a break from "fixing" their machines

    Couldbe
     
  18. Notok

    Notok Registered Member

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    Do what I do.. tell them that if they refuse to adequeatly protect their system, you won't help them when they get infected because you don't have the time to go over there every week to disinfect ;) (You could also mention that some of the malware out there can leave you with more to clean up than just the computer, and that takes a lot more time and money than learning to use PG.)

    In fact, really, if they get infected by a trojan or spyware, they should be going through and changing all passwords, etc., anyway. Give them a part in the clean-up process, and it will be easier for them to see the benefit.
     
    Last edited: Nov 4, 2005
  19. Smokey

    Smokey Registered Member

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    Hi Jooske!

    Surprise surprise, that's really amazing us!:) ;)
     
  20. Snook

    Snook Registered Member

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    Ahhhhhhhhhhhh, this thread is still alive, ALIVE I tell you...!!!:eek:
     
  21. TouchuvGrey

    TouchuvGrey Registered Member

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    Is there a gold medal for dead horse beating ?:rolleyes:
     
  22. Dazed_and_Confused

    Dazed_and_Confused Registered Member

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    There is now! :D
     

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  23. Airking

    Airking Registered Member

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    Gold lol *puppy*
     
  24. Mr.Blaze

    Mr.Blaze The Newbie Welcome Wagon

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    i should look for a tds 4 beta chances are if it ever exsisted its out there somewhere on the net and if its on the net even on a private server im get my hands on it and im post pics of it see what we got screwed out of
     
  25. no-idea4

    no-idea4 Registered Member

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    This is a test to see if my post gets zapped because I replied to a post in CryptoSuite and I mentioned tds4( in jest) and my post was zapped.:cool:
     
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