I can't use the Unlock key

Discussion in 'other software & services' started by JVM, Dec 29, 2005.

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  1. JVM

    JVM Registered Member

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    I tried to put in the Unlock Key for Adobe Photoshop and got the message below about being the system administrator. I am the computer administrator in my User Profile and I am the one who registered XP. The Unlock Key tab is greyed out--I did put in the Unlock number but took it out for this photo:
     

    Attached Files:

  2. Global Force

    Global Force Guest

    Hi JVM,

    You may have to set a registry key (plus other idea's) if using auto-logon, or else look here.


    GF
     
  3. JVM

    JVM Registered Member

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    I am logged in as Administrator. I got so fed up with the program that I uninstalled it. I think the program now understands I am the Administrator because only the Administrator can install and uninstall.

    So, there, Adobe Photoshop, now you know who I am :rolleyes:
     
  4. muf

    muf Registered Member

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    Few question's.
    1. Were you copying and pasting the key?
    2. Were you manually typing it in?
    3. Where is the key located. CD/DVD or on your hard drive?

    I have an idea, but it all hinges on your answer...

    muf
     
  5. JVM

    JVM Registered Member

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    The key was included in an e-mail. As I recall, I pasted the number in and immediately the Unlock tab was greyed out.
     
  6. muf

    muf Registered Member

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    Hmmm, my original idea just went out the window.

    Try saving the file to the desktop and then open it up and copy and paste the key from there. Alternatively, unless the key is 1000 characters long, try typing it in manually. And lastly, you can always e-mail their support stating you believe the key they provided is invalid. This is what i would try anyhow.

    Good luck. Let us know how you go on.

    muf
     
  7. JVM

    JVM Registered Member

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    I uninstalled the program--and now it knows I am the Administrator :p

    It was a free download and it's no big deal, especially not now ;)
     
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