I can't recover my backup file from a DVD

Discussion in 'Acronis True Image Product Line' started by tonyno, Jun 8, 2006.

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  1. tonyno

    tonyno Registered Member

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    Hello

    I downloaded a free trial of Acronis True Image Home 9.0 (Build 3,633)

    I backed up my system into a dvd (DVD-R disk), when I try to recover my system from the DVD, the DVD won't show the back up file (*.tib). I can select a file from a CD but not from a DVD. I tried two different DVD players, but none worked.


    Any ideas?

    Thank You
     
  2. jeremyotten

    jeremyotten Registered Member

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    First read topics before you post. This is a known BUG!
     
  3. Menorcaman

    Menorcaman Retired Moderator

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    Hello Tonyno,

    As Jeremy said, this is a known bug (amongst others) when using the new direct imaging to DVD feature of TI 9.0 Home Build 3633. Full details in this previous thread titled <TI 9.0 Home Build 3633 - Imaging Direct to DVD >.

    Regards
     
  4. tonyno

    tonyno Registered Member

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    Does this bug also exist in True Image 9.1 Workstation?

    Thank You
     
  5. jonnycastaway

    jonnycastaway Registered Member

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    Big problem after Backup on DVD+RW

    I have 4 DVD+RWs formatted with InCD.
    Then i backed up my Partition C: on this 4 DVD with Acronis TrueImage 9
    This Process runs without any Errors. (2,5h)

    BUT: On my DVD+RWs are nothing! They are emtpy...
    Isobuster find some files from Nero. But there is no .tib File.

    What can i do? I need the backup because my Partition C: is corrupt.

    MfG JonnyCastaway
     
  6. GroverH

    GroverH Registered Member

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    Re: Big problem after Backup on DVD+RW

    Boot with your Bootable REscue CD.
    Try to verify the images.

    Your situation does not look promising. Many other postings are reporting similar problems with backup files not showing on the DVD media.
     
  7. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello tonyno,

    Thank you for your interest in Acronis Remote Workstation Disk Backup Software.

    I'm afraid that this problem with DVD persists in Acronis True Image 9.1 Workstation too.

    However, I would like to add that this problem has been already fixed. The fix for this problem will be available in the next build of Acronis True Image we release. We plan to release it in the nearest future as soon as we finish testing it. We hope that the problem does not cause you much inconvenience in the meantime.

    Thank you.
    --
    Tatyana Tsyngaeva
     
  8. jonnycastaway

    jonnycastaway Registered Member

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    Welcome in the Club...

    Same Problem with DVD+RWs...

    Formatting with InCD
    Backup C: on DVD+RWs (without any Errors)

    and then:

    Under Windows the DVD showes empty :-(
    Acronis Emergency CD showes DVD empty :-(

    And i need the Backup because my Partition C: is corrupt :-(
     
  9. jonnycastaway

    jonnycastaway Registered Member

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    Re: Big problem after Backup on DVD+RW

    I can't verify the Imagefile because it won't be show.
    There is "nothing" on the DVDs :-(

    A deep search with Isobuster bring up 2 Recovered Files.
    One file with 2,00GB and one with 357MB.

    For testing, i renamed it to .tib but its not a Backup File.

    Mhm, i hope there is a way in near future to access my Backup o_O
     
  10. Menorcaman

    Menorcaman Retired Moderator

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    Hello jonnycastaway,

    What TI version/build are you using? If it's TI 9.0/TI 9.1 build 3633 or later then you shouldn't be preformatting the disks. You will now need to InCD "erase" your DVD+RW disks in order to remove the UDF packet writing file system. Also, make sure InCD's option to automatically format a CD/DVD on insertion is disabled.

    I take it you are aware of a the problems regarding TI's new direct to DVD recording feature that are detailed in the thread titled <TI 9.0 Home Build 3633 - Imaging Direct to DVD > ?

    Regards
     
    Last edited: Jun 14, 2006
  11. Menorcaman

    Menorcaman Retired Moderator

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    Re: Big problem after Backup on DVD+RW

    Hello jonnycastaway,

    I've responded to your almost identical post in the thread titled <I can't recover my backup file from a DVD >. No offence but in future please don't post the same problem in more than one thread as it leads to fragmented responses (as is the case here!!).

    Regards
     
  12. jonnycastaway

    jonnycastaway Registered Member

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    Re: Big problem after Backup on DVD+RW

    Oh fine, :mad:

    I buy a Backup Software who the sales promotion says that Backup on DVD goes. I make a Backup on DVD on the basis of the Handbook/Helpfile.
    There ara no Failures displayed, all looks fine.

    Then my Harddisk crashes.

    Then i will restore it and there is no Backup File available.

    In this Forum they say "Its a known Bug"!!!

    Thank Acronis, Thanks Nero InCD. My Data is 100% Lost!
     
  13. shieber

    shieber Registered Member

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    Re: Big problem after Backup on DVD+RW

    When this happens can't the moderator move the post to the other thread. We can ask the moderator to do this? I know it works this way on some forums but I'm not sure what the convention is here?



     
  14. shieber

    shieber Registered Member

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    Re: Big problem after Backup on DVD+RW

    You lost the data as quickly as you attempted to make a backup?

    HAve you considered that you corrupt system drive might the reason you're not getting successful backups. If the data isn't readable, it can't be backed up, no?
     
  15. Menorcaman

    Menorcaman Retired Moderator

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    Re: Big problem after Backup on DVD+RW

    Hello jonnycastaway,

    Your above response would have been better posted in the other thread. Anyway, from Acronis Online FAQ #27:

    Nothing there about preformatting the DVDs via InCD, nor is there in the downloadable TI 9.0 Home User's Guide. Unfortunately, TI 9.0 Home Build 3633 integral Help file still refers to the use of UDF packet writing software, which Acronis Support have stated will be removed in the next build.

    Yes, there are currently problems with the new direct to DVD recording feature. However, using DVD+RW disks as you did, the problem is a minor one only affecting Nero or InCD erased disks and is overcome by using TI's built-in Format facility. So, if you had used a blank disk instead of preformatting it via InCD (either manually or automatically) you may have ended up with a good image.

    Regards
     
  16. Detox

    Detox Retired Moderator

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    I've merged the threads so a few posts might seem a little out of place; but this way we can keep everything together.
     
  17. Menorcaman

    Menorcaman Retired Moderator

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    Thanks Detox.

    Regards
     
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