i can't make a secondary snapshot

after a reformat.i reinstalled isr and i anchored my documents and isr tryed to make a secondary snapshot.but it copys 0 files and then the copy window closes.and a box pops up saying unable to create static copy of active snapshot.am i doing something wrong or is it a service that needs to be turned on i looked but didn't see eny..

 

If you have done a reformat I assume you have just re-installed the OS so unless you have disabled services, all the necessary ones should be running

 

Disable any automatic defragging FOREVER.
Disable all your security softwares temporarily and try again.

If that didn't work, change VSS to RSS :

Click on Start / Run

1. CMD + Enter
2. CD C:\$ISR\$APP\Setup + Enter
3. ISRSetup –install –rss + Enter
4. reboot

Try again

 

hi.ErikAlbert.i tryed all your suggestions but they didn't work.my defrag software (ultimate defrag)just for manual defrag's.and my security software (kis.6)was turned off while trying to make the snapshot.i didnt disable system safety monitor full.i dont know if that matters or not..

 

ya this is the second time i uninstalled and reinstalled.with no luck..

 

I'd try the microsoft copy engine:

Please perform the following:

Go to the task manager and stop isrservice.exe

Go to the command line: start - run - type cmd and click ok.

At the prompt type: cd \$ISR\$APP\Setup -- press enter

At the next prompt type: ISRSetup -install -vss --- press enter

hth,

...screamer

 

Yes, please try the procedures being offered. I also run SSM, Snoopfree, Shadow Service (PS), and plenty of active icon & window customizations programs each and every time i Copy/Update and have yet to experience even a hint of an error or issue. Only time i've experienced an issue (1) was with trying to Copy/Update with my VMware on. I took care of that with dispatch.

Hope you get it sorted out to your satisfaction, if not, keep posting, theres a logical reason why you're having difficulty.

 

Are your services running as default setup of windows or have you made adjustments to what runs?

 

well just home from work and already pulling my hair out.i tryed screamer's suggestion with not luck.i tryed to make snap rite after.and i rebooted but no joy.and i do have some reg tweaks.blackviper tweakes.but i have the same setup on a diffrent image done with image for dos..

 

In services ensure that................. COM+ System Application is set to manual and Volume Shadow Copy is set to manual

 

both com+system application and volume shadow copy.are set to manual...

 

I fully agree with Peter. Use FDISR in a fresh installed Windows (no tweaking) + FDISR and without any other software and create as many snapshots are needed to test copy/update with new snapshots, new compressed snapshots and new archives.
If they work all properly, than ONE or MORE applications are the reason why FDISR doesn't work.
You can use the function "Empty Snapshot" to do this or you can install your computer from scratch. Personally, I would use the last method, but that is your choice.
The advantage of using an empty snapshot is that you can keep everything on your harddisk.
Post #7 of this thread, describes how to create an Empty Snapshot :
https://www.wilderssecurity.com/showthread.php?t=173661

 

Maybe by generating a Support Info file you can see where your problem lies:

Right click icon in sys tray <Manage FD-ISR>
Click <Help>, Click <About>, Click <Support Info> Click <Generate Report>

This will give you a detailed txt file about exactly what's happening inside FD-ISR.

hth,

...screamer

FirstDefense-ISR Version 3.20.202 Support Information

Information requested: REG $ISR SYS SETUP MAIN


============================= Registry Information =============================

HKEY_LOCAL_MACHINE\SOFTWARE\Raxco\FirstDefense-ISR

HKEY_LOCAL_MACHINE\SOFTWARE\Raxco\FirstDefense-ISR\Preferences
TaskVisible REG_DWORD 0x1
BeepAfterTask REG_DWORD 0x1
VerifyAfterCopy REG_DWORD 0x0
DefaultPriority REG_DWORD 0x1
DefaultExclusionList REG_SZ *.tmp;E:\Documents and Settings\Default User\Local Settings\Temporary Internet Files;E:\Documents and Settings\screamer\Local Settings\Temporary Internet Files
ExcludeSystemRestore REG_DWORD 0x1
SchdTaskVisible REG_DWORD 0x0
SchdTaskBeep REG_DWORD 0x0
SchdTaskVerify REG_DWORD 0x0
SchdTaskPriority REG_DWORD 0x1

HKEY_LOCAL_MACHINE\SOFTWARE\Raxco\FirstDefense-ISR\ScheduleInfo
Second Day SS REG_SZ COPY "Primary Snapshot" "Second Day SS" EXCLUDE *.tmp
Third Day SS REG_SZ COPY "Primary Snapshot" "Third Day SS" EXCLUDE *.tmp
Daily SS REG_SZ COPY "Primary Snapshot" "Secondary SnapShot" EXCLUDE *.tmp
Archive SS REG_SZ ARCHIVE "Primary Snapshot" "Archive of Primary Snapshot" "The primary system image created by the Installer." EXCLUDE *.tmp
Fourth Day SS REG_SZ COPY "Primary Snapshot" "Copy of Primary Snapshot" EXCLUDE *.tmp

HKEY_LOCAL_MACHINE\SOFTWARE\Raxco\FirstDefense-ISR\ServiceInfo
Location REG_SZ E:\$ISR
Wait REG_DWORD 0x0