My ESS recently caught a new variant of the nuwar worm. Later I found a new variant of Trojan.Downloader.Small trojan. That was cool but now I have contacted customer care three times and not received a conformation email that they got my concern. I however received in my spam section on gmail that I had a delivery failure, could have been eset might not have been, so I didn't follow any links on that spam email. I love ESS, but my concern is that I am walking blind as I am unable to contact them with my concern that I might have a possible malware infection. Please help thanks.