I am triyng to clone hard drive but no go.

Discussion in 'Acronis True Image Product Line' started by sanjayrpatel, Dec 2, 2005.

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  1. sanjayrpatel

    sanjayrpatel Registered Member

    Joined:
    Dec 2, 2005
    Posts:
    1
    I have 39 GB drive with
    3 gb xp,
    rest of linux and swap with grub on it.

    XP has 2 gb of data and linux has 4GB of data.

    Now I am trying to clone this thing on 18GB HD. It ask me everything.
    It prompt me for how to install boot image on various linux based system. Then on final screen it ask for reboot to perform an operation. Which I am doing it and it reboot machine and then start building? partition on new drive( it shows text based screen where three partition goes to 100% with # kind of character as progress bar.

    When It is finished it asked me for reboot and when I reboot it. I dont see any paritition is created on my 18GB drive... what can be wrong?

    thanks.
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello sanjayrpatel,

    Thank you for choosing Acronis Disk Backup Software.

    Please accept my apologies for the delay with the response.

    Please make sure that you use the latest build (2323) of Acronis True Image 9.0 which is available at: http://www.acronis.com/homecomputing/support/updates/

    To get access to updates you should create an account at:
    http://www.acronis.com/homecomputing/my/
    then log in and use your serial number to register your software.

    Please uninstall any previously installed build prior to installing build 2323.

    Please also check each partition of your hard drive by Windows utility:

    - For Windows 9x please use Windows menu Start\Run
    then enter the command "scandskw" and test all drives;

    - For Windows XP please use Windows menu Start\Run, then enter the command
    "chkdsk c: /r" "chkdsk d: /r" for every partition of your hard drive.

    Note that you will need to reboot your computer in order to scan the system partition.

    If the problem still persists after installing the update and checking your hard drive then please download the latest version of Acronis drivers and install it with disabled logging.

    If that does not help then please collect the following information:

    - Create Acronis Report and Windows System Information as it is described in Acronis Help Post;

    - Try to perform the disk cloning procedure when booted from Bootable Rescue CD created using the latest build (2323) of Acronis True Image 9.0;

    - Describe actions taken before the problem appears step-by-step.

    Please submit a request for technical support. Attach all the collected files and information to your request along with the link to this thread. We will investigate the problem and try to provide you with the solution.

    Thank you.
    --
    Alexey Popov
     
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