Well, I will start by saying that I am so p!ssed off, that I am beside myself, just to clarify why there might be a little irritation in my wording... So, I purchased TI9 about a month ago, and finally got all of my machines up an running (fresh XP/Linux installs, etc.). I had MANY problems on my personal machine with TI9 2302, and MANY problems on my wife's machine with TI9 2302. Being delirious about how big of a piece of GARBAGE TI9 is, I am about ready to burn my disc (with a blowtorch, not a CD Burner), I decide to check for updates. I see that 2323 is available, so I download it and try it on both machines. TI9 has GOT to be the worst program I have ever used (and I used to use Symantec products, if that tells you anything). I still had errors on EVERY SINGLE IMAGE created on BOTH machines. Now, I start thinking... both of these machines are SATA driven discs, so maybe TI9 doesn't like SATA discs... WRONG. I brought TI9 2323 to my work machine, with standard IDE drives, and guess what? Out of 23 attempted runs, 22 were failures. Now, the odd thing is this... On both home machines, my error messages are scattered. Sometimes it fails at analysing the partitions, sometimes when switching to high priority, and other times when verifying the image created. On my work machine, it ALWAYS fails when analysing the partitions. Something else I noticed that REALLY bothers me (as if not being able to do backups with a DISC IMAGING PROGRAM wasn't enough)... This thing has a huge security hole. I have my TI9 set up to (attempt to) create the image when I shutdown the machine. So, when I click 'Shutdown', a dialog box opens and gives you the option to continue TI9's creation of the image, or cancel it, and shutdown the machine. Now, if you select 'OK', TI9 proceeds in (attempting to) creating the image. Problem is this... I have it set to run at shutdown, so that when I leave for the day, it will run the backup and cut the machine off. However, the ENTIRE time that TI9 is doing this, the user is STILL LOGGED ONTO THE MACHINE. So, after TI9 starts, and I leave, someone can come up to the computer and do whatever the want with it, until TI9 completes (fails). I decided to try locking the screen after TI9 started, and guess what? The screen locks, but when I came into work the next morning, the machine was still running. It never shut off. I checked the log, and the piece of garbage failed. The funny thing is, it failed when I locked the screen. I'm telling you, it is a really good thing that Acronis doesn't have a local office, or somebody would be getting a ear full... For the love of god, is it too much to ask that a SOFTWARE COMPANY that makes SOFTWARE actually produce something that WORKS?!? I went with Acronis because I am a huge fan of their DiskDirector Suite, but after TI, I will NEVER (I repeat, NEVER) purchase from Acronis again. In fact, I think I will add my experiences to my web site, and ensure that no one I know even considers this piece of crap.