How to submit bug report? (email from IMAP being multiplied)

Discussion in 'ESET NOD32 Antivirus' started by Styan, Aug 8, 2009.

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  1. Styan

    Styan Registered Member

    Joined:
    Aug 8, 2009
    Posts:
    1
    Re: Windows 7

    Where would one go to post a bug report or issue to Eset? Should it be a full fledged support ticket or somewhere here?

    Edit: spose I could tell you my issue:

    When I recieve email from my imap server, the message is multiplied 3 times. I have turned off notification to "Infected emails only".

    Edit agan: I should note this is on Windows 7 Build 7100, It doesn't happen on XP. I am using thunderbird as my email client.

    Thanks.
     
    Last edited: Aug 8, 2009
  2. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,415
    Re: Windows 7

    I wouldn't call it a bug. It happens if you use IMAP and the mail server doesn't support UIDPlus extension. A workaround will be implemented in future builds.
     
  3. estbird

    estbird Eset Staff

    Joined:
    Feb 19, 2009
    Posts:
    97
    Turn off delivery scan. This should resolve problem.
    You will be still protected because email are scanned by read scan. Of course it has to be on.
     
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