How to Protect Yourself Against a SIM Swap Attack August 19, 2018 https://www.wired.com/story/sim-swap-attack-defend-phone/
How to protect your Verizon number from SIM swapping attacks July 10, 2020 https://www.bleepingcomputer.com/ne...our-verizon-number-from-sim-swapping-attacks/ Wired: Verizon Adds Protection Against SIM Swapping Hacks in Mobile App
This makes great sense. However; if a customer service rep is gullible enough to swap a phone they might just be gullible enough to override the the num lock feature. One simple addition to this process would be to REQUIRE 24 hours to elapse before the sim is swapped to another phone. In the 24 hour period the carrier would send emails, and texts to the devices of record on the account. Then the customer could call and stop a sim swap BEFORE damage is done. Design it so there is NO way to circumvent the 24 hour sim swap rule in the carrier system.