How to obtain B3567?

Discussion in 'Acronis True Image Product Line' started by pengquadrat, Apr 11, 2006.

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  1. pengquadrat

    pengquadrat Registered Member

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    I'm a registered owner of Acronis True Image 9.0 Home Upgrade (German).

    When I go to "Available Updates for My Registered Products" I only get offered:

    Last available update: build #2337, 2006-01-05.

    Is the German version not ready yet?

    Joachim
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello Joachim,

    Thank you for choosing Acronis Disk Backup Software.

    I'm afraid that build #3567 for German version of Acronis True Image 9.0 Home has not been released yet. It will be released in the nearest future. I'm sorry but the exact time-frame for that is not decided yet.

    Thank you.
    --
    Tatyana Tsyngaeva
     
  3. pengquadrat

    pengquadrat Registered Member

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    Thanks for your reply.
    Do I have a chance to get the English version with my German TI9 license?

    ... or to convert my license at all to English?

    Joachim
     
  4. Howard Kaikow

    Howard Kaikow Registered Member

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    Is your OS English?
     
  5. pengquadrat

    pengquadrat Registered Member

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    Yes, Win XP Professional, English.
     
  6. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello pengquadrat,

    Thank you for choosing Acronis Disk Backup Software.

    If you want to replace your German version of Acronis True Image 9.0 Home by English one, please submit a request for technical support. Please provide the information confirming your purchase of Acronis software (order number, e-mail, where did you purchase our product, etc.) and link to this thread. We will help you as soon as possible.

    Thank you.
    --
    Tatyana Tsyngaeva
     
  7. fulbrich

    fulbrich Registered Member

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    Location:
    Germany
    Thanks for your hint.
    It really makes sense to have a english version running, because fixes are earlier published for the english version.

    Frank
     
  8. pengquadrat

    pengquadrat Registered Member

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    Hello Tatyana,
    thanks, I did as you suggested.

    Joachim
     
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