How to do a CLEAN uninstall of WSA Beta?

Discussion in 'Prevx Releases' started by Heco, Dec 3, 2011.

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  1. Heco

    Heco Registered Member

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    Hello all! :)

    I wish to do a COMPLETE uninstall of WSA beta 8.0.1.23 before purchasing WSA Antivirus. I'm a registered user of PrevX3 SOL. My licence is valid till January 2012. And i wouldn't like to be upgraded to WSA Essentials...
    Any help to get rid of leftover files and registry entries (root\Legacy in particular)?
    Thanks.

    Cheers,
    Herve
     
  2. Triple Helix

    Triple Helix Webroot Product Advisor

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    Hello Herve,

    You don't have to when you get the new license key just install that one it will do a scan and you will have WSA-E features they made it so simple and easy it's the same if you purchase WSA Complete license and install and even the Beta will disappear from the GUI! :thumb:

    TH
     
    Last edited: Dec 3, 2011
  3. Heco

    Heco Registered Member

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    Thanks Triple Helix for your reply!
    But i wish to install WSA ANTIVIRUS only... NOT the essentials one!;)
    That's the reason of my post...

    Cheers,
    Herve
     
  4. STV0726

    STV0726 Registered Member

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    It sounds like what you are looking for is a WSA removal tool. I am not sure that one exists yet.

    I know that after I installed Webroot SecureAnywhere I forgot that Prevx had one so I downloaded their removal tool and gave it a scrub.
     
  5. Triple Helix

    Triple Helix Webroot Product Advisor

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    You still don't need to the new key you install will turn on the features you paid for it's the same download for all, nice and simple! :cool: But if you want to do a clean reinstall just go to Start>All Programs> Webroot SecureAnywhere>Tools> Uninstall Webroot and reboot and install a clean copy put your new key in and it will do a scan then set it up the way you like it! ;)

    TH
     
    Last edited: Dec 3, 2011
  6. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    You don't need a removal tool - WSA fully uninstalls itself. If you reboot after uninstalling, all of the traces will be automatically removed (and the previous configuration options). Prior to the reboot, you'll be prompted to reimport configuration on install as a convenience feature in case a user wants to uninstall/reinstall in the same session.
     
  7. Heco

    Heco Registered Member

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    Thanks Joe!
    Just a question if you don't mind.
    As my licence for PrevX SOL expires in January 2012, what will happen if the switch to WSA for PrevX customers is not yet completed by this time? Furthermore, if it is completed one or 2 days before expiration, is a discount price for renewal or a favourable limited licence extension of WSA-E scheduled in this case? LOL
    Thanks for your reply.

    Cheers,
    Herve
     
    Last edited: Dec 4, 2011
  8. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    I don't believe Prevx has any upgrade discounts available at the moment. If we do have one, I suspect it will be through the upgrade to Webroot instead. If the process to upgrade Prevx users isnt complete by the time your license expires, your best approach will be to purchase WSA directly.

    Let me know if you have any questions!
     
  9. Heco

    Heco Registered Member

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    Thanks! This reply was to be expected!:doubt:
     
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