How to clean files from quarantine

Discussion in 'NOD32 version 2 Forum' started by KiLL, Feb 10, 2007.

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  1. KiLL

    KiLL Registered Member

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    Hello.. somehow my comp got infected by W32/Tenga.Gen
    It started spreading on my crucial install files that i need very much... i was online so i quickly restarted the comp and stoped it... NOD detected i think all.. but didnt clean the files i need.. so now they are staying in my quarantine... and i cant do nothing with them.... So does anyone know how can i clean this files from this !@#$ing virus :blink: thanx in forward.. Peace :D
     
  2. sasa843

    sasa843 Registered Member

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    I think You should send these files to Eset for analysis, because I think this is a generic pattern detection. You can do this by selecting those files in the quarantine box and click "Submit for Analysis" option.
     
  3. KiLL

    KiLL Registered Member

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    there is really alot of files... i think more than 100 :eek: :(
     
  4. Marcos

    Marcos Eset Staff Account

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    Just select them, right-click them and choose Delete from the context menu.
     
  5. Londonbeat

    Londonbeat Registered Member

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    I might of misunderstood the op, but I think they are asking how to clean the virus from the files in quarantine so they can restore them clean, rather than just delete all the files, but I don't know if this is possible. :doubt: o_O

    Londonbeat
     
  6. Marcos

    Marcos Eset Staff Account

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    Yep, I didn't read it carefully. It's possible to restore the files from quarantine at once and subsequently run a scan in cleaning mode to clean all infected files.
     
  7. KiLL

    KiLL Registered Member

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    Funny thing happened... when i try to restore files and scan them again nod detects no virus
    but when i try to run infected file (e.g. setup of some program) i get error screen with no text and just OK to press... what should i do.. i really need those files.. thank you all :)
     
  8. KiLL

    KiLL Registered Member

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    BUMP :rolleyes: :D
     
  9. uc-icq

    uc-icq Registered Member

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    As far as I know, only a small portion of infections can be successfully cleaned and restored to its original functionality without damaging, which applies to every antivirus. From what I've heard, it doesn't seem to be possible here. If I were you, I'd either have them deleted or quarantined until a future update is able to clean them, though the chances are predictably small.
     
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