How to clean files from quarantine

Discussion in 'NOD32 version 2 Forum' started by KiLL, Feb 10, 2007.

Thread Status:
Not open for further replies.
  1. KiLL

    KiLL Registered Member

    Joined:
    Aug 22, 2006
    Posts:
    6
    Hello.. somehow my comp got infected by W32/Tenga.Gen
    It started spreading on my crucial install files that i need very much... i was online so i quickly restarted the comp and stoped it... NOD detected i think all.. but didnt clean the files i need.. so now they are staying in my quarantine... and i cant do nothing with them.... So does anyone know how can i clean this files from this !@#$ing virus :blink: thanx in forward.. Peace :D
     
  2. sasa843

    sasa843 Registered Member

    Joined:
    Feb 1, 2007
    Posts:
    113
    Location:
    Serbia, Europe
    I think You should send these files to Eset for analysis, because I think this is a generic pattern detection. You can do this by selecting those files in the quarantine box and click "Submit for Analysis" option.
     
  3. KiLL

    KiLL Registered Member

    Joined:
    Aug 22, 2006
    Posts:
    6
    there is really alot of files... i think more than 100 :eek: :(
     
  4. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,456
    Just select them, right-click them and choose Delete from the context menu.
     
  5. Londonbeat

    Londonbeat Registered Member

    Joined:
    Sep 21, 2006
    Posts:
    350
    I might of misunderstood the op, but I think they are asking how to clean the virus from the files in quarantine so they can restore them clean, rather than just delete all the files, but I don't know if this is possible. :doubt: o_O

    Londonbeat
     
  6. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,456
    Yep, I didn't read it carefully. It's possible to restore the files from quarantine at once and subsequently run a scan in cleaning mode to clean all infected files.
     
  7. KiLL

    KiLL Registered Member

    Joined:
    Aug 22, 2006
    Posts:
    6
    Funny thing happened... when i try to restore files and scan them again nod detects no virus
    but when i try to run infected file (e.g. setup of some program) i get error screen with no text and just OK to press... what should i do.. i really need those files.. thank you all :)
     
  8. KiLL

    KiLL Registered Member

    Joined:
    Aug 22, 2006
    Posts:
    6
    BUMP :rolleyes: :D
     
  9. uc-icq

    uc-icq Registered Member

    Joined:
    Oct 28, 2006
    Posts:
    129
    As far as I know, only a small portion of infections can be successfully cleaned and restored to its original functionality without damaging, which applies to every antivirus. From what I've heard, it doesn't seem to be possible here. If I were you, I'd either have them deleted or quarantined until a future update is able to clean them, though the chances are predictably small.
     
Thread Status:
Not open for further replies.
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.