yesterday afternoon (sunday around 2pm east) i ordered another copy of NOD. i sent an enquiry to sales at around 6pm and today (monday 11am) i still havent heard anything. now while i love NOD and it has served me well in the past i would recommend you get your act together. i had problems when i purchased my first license for my desktop and i am having problems now yet again. if you buy something over yhe internet, especially if you pay for a download you expect it to be instantly available... now if you have to process a credit card manually that is fine but please send some confirmation that you have recieved the order and for crying out loud pay someone to work on the weekend !!!