How long for activation email

Discussion in 'ESET Smart Security' started by peaveyman, Oct 20, 2012.

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  1. peaveyman

    peaveyman Registered Member

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    I received the purchase email right away but still haven't gotten the activation email and it's been about an hour. Is this normal?
     
  2. Cudni

    Cudni Global Moderator

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    Just in case, did you check your spam folder too?
     
  3. peaveyman

    peaveyman Registered Member

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    Yep, first thing I checked. I
     
  4. Marcos

    Marcos Eset Staff Account

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    Do you mean you haven't received an email with your username and password yet? If so, what distributor / website did you purchase the product through?
     
  5. peaveyman

    peaveyman Registered Member

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    Marcos, that is correct. I received the email about the purchase but didn't receive the email with the username and password. I did the purchase through the eset website.
     
  6. stackz

    stackz Registered Member

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    From past experience, it can take up to a day to receive the license details.
     
  7. peaveyman

    peaveyman Registered Member

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    Ok, stackz, I will give it some time.

    Thanks for the help and info
     
  8. Marcos

    Marcos Eset Staff Account

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    It shouldn't take that long. Are you from the US?
     
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