How i "love" NOD32 support

Discussion in 'ESET NOD32 Antivirus' started by tiniji, Nov 11, 2008.

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  1. tiniji

    tiniji Registered Member

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    [autorun]
    open=
    ~Modified. - Ron~

    Send this virus one month ago with dll file.
    Virustotal - 19
    Nod32 - 0 reaction.

    ~Link removed per the Terms Of Service. -Ron~

    Sorry for my english
     
    Last edited by a moderator: Nov 11, 2008
  2. tiniji

    tiniji Registered Member

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    May be i must delete nod32 as this virus?
    How i can help to nod32 team include this virus in bases?
     
  3. dorgane

    dorgane Registered Member

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    nod32 is very slow (bad?) for add...
    i have 2-3 days send 20 files infected (bagle, rogue, worm,...)

    and result with Update 3603 (20081111):

    nod.jpg
     
  4. funkydude

    funkydude Registered Member

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    Yes they take a few days but never as bad as a month. I would resend the email. Remember to password zip it "infected" to samples("at")eset.com
     
  5. dorgane

    dorgane Registered Member

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    i don't work for eset ... if they don't know make a good job with samples who they change job ! :rolleyes:
    I don't want "play" send and resend samples every days....
    I have send with email client and software submition.
     
  6. tiniji

    tiniji Registered Member

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    I resend this email. Now with virustotal report.
     
  7. sbowling

    sbowling Registered Member

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    You mean they actually have support? I still haven't heard anything back from them yet.
     
  8. Marcos

    Marcos Eset Staff Account

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    What subject did you use in the email? I was unable to find any email that could have come from you. If you send samples, always provide as much details as possible, such as where on the disk you found the file, whether you've noticed an unusual behavior with the file running (ie. slowed down system, pop-up windows appearing on the desktop, browser opening certain web pages, etc.). If you know where you downloaded the suspicious file from, enclose the link to it as well. The more details you provide, the faster detection can be added.
     
  9. tiniji

    tiniji Registered Member

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    OK. I get answer. Update 3608 (20081113) contain this virus - Win32/AutoRun.COB. Thank all.
     
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