How do I prevent the backup process from triggering on-demand scan?

Discussion in 'ESET NOD32 Antivirus' started by meteor, Jan 18, 2011.

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  1. meteor

    meteor Registered Member

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    I would like to configure Nod32 not to do an on demand scan when the backup process is reading/writing to files. Possible?
     
  2. Cudni

    Cudni Global Moderator

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    If i understood correctly, exclude that backup exe from scanning? Otherwise who is likely to initiate an on demand scan?
     
  3. jimwillsher

    jimwillsher Registered Member

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    I think the OP is asking how he can prevent the backup process, which by definition touces every file, from triggering ESET to scan every file as a result of touching the file.

    As far as I'm aware, you can't do it. You'd need to be able to exclude your backup process (e.g. ntbackup.exe) within ESET, and it's not possible to do that.

    Unless I've misunderstood the question?



    Jim
     
  4. meteor

    meteor Registered Member

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    You have understood correctly, Jim.
    If this is not possible, ESET need to start working on it to keep up with other enterprise AV vendors.
     
  5. tony_m

    tony_m Eset Staff Account

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    Hi meteor,

    What backup software are you currently using?

    Additionally, try making exclusions for the main EXE of the backup program, as well as the program's working directory.

    Let us know if this makes a difference.

    Thank you.
     
  6. meteor

    meteor Registered Member

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    We're using Netbackup 6 something.
    I thought exclusions prevented Nod32 from scanning the excluded file, not preventing Nod32 from triggering an on-demand scan based on read/write activity of a excluded app?
     
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