Hotspare causing "Failed to read from the sector"

Discussion in 'Acronis True Image Product Line' started by pdadmehr, Sep 20, 2005.

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  1. pdadmehr

    pdadmehr Guest

    I have a drive setup as a hotspare which shows in Computer Management as "unreadable", when I start Acronis, it gives an error message: "Failed to read from the sector 0 of the hard disk 2" If I remove the drive as a hot-spare it works fine, but I would like to have the hot-spare.

    Any suggestions would be appreciated.
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello pdadmehr,

    Thank you for choosing Acronis Disk Backup Software.

    Please collect the following information:

    - Create Acronis Report and Windows System Information as it is described in Acronis Help Post;

    - Make a screen shot of Windows Disk Management;

    Start -> Control Panel -> Performance and Maintenance -> Administrative Tools -> Computer Management -> Disk Management;

    - Find the full version name and build number as it is shown here;

    Send all the collected files and information to along with the link to this thread. We will investigate the problem and try to provide you with the solution.

    Thank you.
    Alexey Popov
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