Hotel reservation platform leaked user data from top online booking sites

guest · Nov 7, 2020

Hotel reservation platform leaked user data from top online booking sites
November 6, 2020
https://www.hackread.com/hotel-reservation-platform-data-leak-online-booking-sites/

A Barcelona, Spain-based software firm called Prestige Software has been caught exposing sensitive, private, and financial data of millions of customers around the globe.
In particular, customers from Booking.com, Expedia, Agoda, Amadeus, Hotels.com, Hotelbeds, Omnibees, Sabre, and several others are among the unsuspected victims of the data breach.

The exposed database was originally identified by researchers at Website Planet who noticed a misconfigured AWS S3 bucket owned by Prestige Software was left open for public access without any security authentication.
The researchers analyzed the bucket and concluded that it contained 24.4 GB worth of data totaling more than 10 million files.

It is worth noting that Prestige Software provides a channel management platform called Cloud Hospitality to hotels that handle and automate room availability on top booking sites.
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According to a report compiled by Mark Holden from Website Planet, the exposed data belonged to hotel guests and contained the following: [...]

We didn’t review all the files exposed in the S3 bucket, so this isn’t a complete list. Every website and booking platform connected to Cloud Hospitality was probably affected. These websites are not responsible for any data exposed as a result, Holden stated in his report.
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Website Planet: Report: Hotel Reservation Platform Leaves Millions of People Exposed in Massive Data Breach

Based in Madrid and Barcelona, Prestige Software sells a channel management platform called Cloud Hospitality to hotels that automates their availability on online booking websites like Expedia and Booking.com.

The company was storing years of credit card data from hotel guests and travel agents without any protection in place, putting millions of people at risk of fraud and online attacks.
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