Home Security Vendor Sued After Technician Spied on Customers in ‘Intimate Moments’

guest · May 23, 2020

Home Security Vendor Sued After Technician Spied on Customers in ‘Intimate Moments’
May 22, 2020
https://hotforsecurity.bitdefender....d-on-customers-in-intimate-moments-23335.html

Users of ADT home security systems have filed a class action against the vendor after discovering that a technician used his own credentials to set up the hardware and then spied on them.

ADT Pulse is a complete home security package including smart locks, an alarm system and surveillance cams, all controllable from a handy smartphone app.

“Our highly trained, certified technicians will professionally install your ADT security system,” according to the official ADT website. “Once installed, your technician will test your system to be sure it is working properly, and show you how it works for easy use from day one.”
What the website doesn’t say is that rogue employees might set up the system in such a way that they can later access the customer’s homes, or spy on them “in their most private and intimate moments,” according to the lawsuit filed by Alexia Preddy and Shana Doty, both of Texas, named as lead plaintiffs in the suits.

Which is exactly what happened, according to the filings.
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A news release from the Dallas-based Fears Nachawati Law Firm says that ADT “failed to provide rudimentary safeguards” to prevent employees from gaining remote access to the customers’ cameras over a seven-year period.

“Moments once believed to be private and inside the sanctity of the home are now voyeuristic entertainment for a third party. And worse, those moments could have been captured, shared with others, or even posted to the internet.”
Click to expand...

mirimir · May 23, 2020

Silly rabbits

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Home Security Vendor Sued After Technician Spied on Customers in ‘Intimate Moments’

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