HitmanPro.ALERT Support and Discussion Thread

Discussion in 'other anti-malware software' started by erikloman, May 25, 2012.

  1. erikloman

    erikloman Developer

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    I can't see how HitmanPro.Alert can cause this as its a passive non intrusive scanner (sorta like a task manager). Are you sure these tabs aren't just the tabs from your last Chrome session? Are you runnin Chrome stable or a dev channel? I'd call it a bug of Chrome and not related to HitmanPro.Alert o_O
     
  2. desert_by_night

    desert_by_night Registered Member

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    I use last stable version of srware iron.
     
  3. erikloman

    erikloman Developer

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    Is the problem reproducible? Like, it only happens when HitmanPro.Alert is installed?
     
  4. rdsu

    rdsu Registered Member

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  5. desert_by_night

    desert_by_night Registered Member

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    Well,this never happened before,but now when i open other software this happens.Dozens of pages opened.Maybe its not related to HitmanPro.alert o_O
     
  6. erikloman

    erikloman Developer

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    You have to first uninstall. Then install beta3a.
     
  7. iammike

    iammike Registered Member

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    Question if you press ignore when HitmanPro.Alert finds something, will it detect the same thing again, after you restart your browser or ... ?
     
  8. erikloman

    erikloman Developer

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    Yes, when you restart the browser.
     
  9. iammike

    iammike Registered Member

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    :thumb: @ErikLoman.

    The reason why I was asking, was that my wife was using my computer and she opened Firefox and got a message that my browser was comprised and she just pressed ignore in all haste.

    She warned me but the message was already gone and there was also no log (I deleted the log directory this morning)

    I then did a full (online+offline) scan + also a HitmanPro scan but couldn't find anything. After I had done that, I restarted the browser and got greeted by a Green flag of HitmanPro.Alert.

    Maybe it's a good idea, when HitmanPro.Alert finds something, it creates a support log or write some details into the event log of the computer.

    But everything else is :thumb:
     
  10. erikloman

    erikloman Developer

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    There should be a report in C:\ProgramData\HitmanPro.Alert\
     
  11. iammike

    iammike Registered Member

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    No such Directory on my Computer only a C:\ProgramData\HitmanPro with the following files

    :remmnants.bin (Size 15.029 Bytes)
    :banner.bin (Size 0 Bytes)

    The program itself is installed in C:\Program Files\HitmanPro.Alert which contains

    :hmpalert.exe (Size 675.176 Bytes)

    Ps: Running Win7 x64
     
  12. erikloman

    erikloman Developer

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    Are you sure you are running Beta3a? That is the location of the recent reports (Details).
     
  13. rdsu

    rdsu Registered Member

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    That work, but it takes about 15-20% of CPU...
     
  14. erikloman

    erikloman Developer

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    Odd. Everybody reports < 1% CPU with Beta3a. Does it still occur after reboot? And are you sure you are running file version 1.0.3.0 ?
     
  15. iammike

    iammike Registered Member

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    Yep

    a.jpg

    and here a screenshot of the ProgramData Directory

    b.JPG
     
  16. rdsu

    rdsu Registered Member

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    Yes, even after reboot and no browser is running...

    I'm using the files that you gave me. Installed both 32bit and 64bit...
     
  17. erikloman

    erikloman Developer

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    You should just use just 64-bit version (never both 32 and 64 bit).
    Also try first uninstall en then redownload en install from the links posted above. File version 1.0.3.0 is currently most recent version.
     
    Last edited: Jun 17, 2012
  18. rdsu

    rdsu Registered Member

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    Now works fine, use +/- 1% of CPU...

    Thanks.
     
  19. iammike

    iammike Registered Member

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    After booting up my PC this morning I got the same Message, and now there is a report in the C:\ProgramData\HitmanPro.Alert

    @ F i r e f o x
    P r o c e s s I D 3 7 2
    C : \ P r o g r a m F i l e s ( x 8 6 ) \ M o z i l l a F i r e f o x \ f i r e f o x . e x e

    * W S 2 _ 3 2 . d l l
    - W S A G e t O v e r l a p p e d R e s u l t 6 B 4 5 2 7 0 0
    - W S A R e c v 6 B 4 5 2 A 1 0
    - W S A S e n d 6 B 4 5 2 8 5 0
    - r e c v 6 B 4 5 2 9 7 0
    - s e n d 6 B 4 5 2 5 8 0
    * n t d l l . d l l
    ~ z w m a p v i e w o f s e c t i o n 6 B 4 5 2 8 5 0
    ~ z w m a p v i e w o f s e c t i o n 6 B 4 5 2 A 1 0
    ~ L d r L o a d D l l x u l . d l l + 2 8 8 2 1 0 1

    Can you tell what this is as both HitmanPro and my virusscanners don't pick this up

    Edit: //

    This message comes only after the first start of Firefox.

    Edit: 2

    I just did an EWS scan with HitmanPro and this came up:

    Same screenshot as in message: https://www.wilderssecurity.com/showpost.php?p=2073123&postcount=4412
     
    Last edited: Jun 17, 2012
  20. erikloman

    erikloman Developer

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    If you close your browser, wait 10 seconds and open de browser again, is the Alert still triggered?

    Note: HitmanPro.Alert is still Beta so problems like this are likely to occur. We are grateful to those who are willing to test this new software.
     
  21. iammike

    iammike Registered Member

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    ^ After a restart of the browser the alert isn't triggered again (also it's only triggered on first start of FF and not when IE is first started), but could you please explain to me why this triggers (even as it is Beta)?
     
  22. erikloman

    erikloman Developer

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    I think the browser is still loading (not all modules are yet properly loaded in the process memory). This causes the alert ... I think.
     
  23. iammike

    iammike Registered Member

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    ^
    :thumb: (Thanks)

    Can I do something else to Smash some Bugs ??

    Log file activated but contains just the same thing all over again

    Error 5 and just the same same DLL listings
     
  24. erikloman

    erikloman Developer

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    That's all normal. We are almost there in preparing a Release Candidate.
     
  25. erikloman

    erikloman Developer

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    HitmanPro.Alert 1.0.3.0 Beta3b

    This release is to test the updater. Every Beta 3(a) user should be auto updated within the next 8 hours.

    Changelog
    • Some minor changes in the logging
     
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