HitmanPro.ALERT Support and Discussion Thread

What security software is installed on your system, and are you using the latest version of HMP.A? (3.6.3 Build 586)

 

I'm using HMP.A 3.6.1b574 with NOD32 antivirus on W10 x64.

I'm using a very old (circa 15 years) keyboard (originally a serial connector, now converted to USB) into a KVM switch.

Every now & then, the keyboard will simply stop responding & I have to remove & replug the keyboard USB in the KVM switch & it works perfectly again.
I've now started getting a PAGE_FAULT_IN_NONPAGED_AREA BSOD when I replug this keyboard.

By process of elimination, I've discovered that by disabling BadUSB the issue goes away, but why is it happening in the 1st place?
This has only been happening for about 3-4 months.

If I go into BadUSB & select "USB keyboard devices" it says "Failed" so it's basically not recognising my keyboard & getting confused??

I keep this specific keyboard as it's got a built in trackpad, plus is ergonomic & I've not found anything to beat it.

 

While older serial KVM-Switches worked, and some PS2-Switches worked for a while (some months),
I'm astonished, that your setup worked at all.
In the company I work for, we gave up using KVM-Switches, with USB-Ports, because none worked reliable.

Regarding HMP.A:
Disable BadUSB, and you are fine.
Don't expect to find an other solution.

 

Are you using an older build intentionally? The latest version of HMPA is 3.6.3 build 586

 

Shure would be nice if tray icon shows different when in silent audit mode.

 

@mood

I have updated now to the 3.6.3.build 586 version but Intruder alert remains.

I use hitmanpro scanner, comodofirewall with antivirus, Zonealaramfrewall with anitvirus, windows 10 firewall, Avira Antivirus, Iobit Antivirus from Advanced Ultimate Systemcare, Iobit malwarefighter, reason core
security,Malwarebytes,Superantispyware,Spybot search &destroy.


I use this security programs for some few years now and never had conflicts between each other

 

Even though 3.6.3.586 is offered on the website, it was not yet announced as release version, and the previous stable release 3.6.1.574 is not yet automatically updated to 3.6.3.586.
I suppose hotlips69 uses the latest stable release that was offered by auto update, being 3.6.1.574.

 

related to "visual aspect", a lot of elements should be improved but at the moment it seems these are not priority at all ...

 

ellapeppa!


Comodo 100%

 

You mean comodo causes this problem? but why then it dont show up Intruder alert in Firefox/google chrome?

 

i don't know, anyway your setup is far from good.


**
just for fun, long ago i tried in VM that particular mix and on time...ZAC!


Comodo Cloud Antivirus (1.2.392126.236B), IE 11/Chrome...

 

Thanks for your opinion! I have use Comodo and HMPA for a long time and never had that problem! capito paisano?

 

There is nothing wrong with using scanners on demand only, but using several real-time antivirus together is definitely not recommended.
Even if no conflicts are noticed, there may be conflicts that diminish protection.
And if no conflicts were noticed without HitmanPro.Alert, there may be (probably will be) conflicts with HitmanPro.Alert with the combination of multiple real-time antivirus together.
As test said, your setup, with so many antivirus, looks far from good.

 

Also potential performance issues, since if you have multiple security products scanning files for the I/O operations (e.g. when a file is accessed, written to or a PE is mapped into memory for program execution) = increased system slow-down.

I also agree that the likelihood of there being compatibility issues with using HitmanPro.Alert alongside all those existent real-time security products he has installed on his system are high.

I am surprised he hasn't ran into obvious problems from using so many products in real-time. Interesting....

 

@ Erik:
so 586 is declared final??

 

If you're running these applications at the same time, it can lead to problems.
Comodo might have caused your issue: #12951
But there is also a "large selection" of other applications available which might have caused your issue too.

There was another report of an Intruder Alert in Microsoft Edge some time ago. If i compare it with your report, your report is longer but the same .dll's were mentioned.
Maybe the developer can look at your report and is able to say more about it.

 

... Yeah but mood, That's not my quote.

 

It was mine, of course.

 

thank you all!
As I said before I have use this security config in real time for a long time never had probs with HitmanproA or other programms before.
The funny thing is I also was once an only one antivirus and 1 firewall program user but I have wanted to test another realtime antivirus program and it has found infections which the other didnt has found...
One porgam find what another doesnt....
I have a SSD harddrive and no proformence slowdown(with HDD I also had no slowdowns) my CPU is at 9-10 % use, ram 29-30 %
All would be good if this HMPA "Intruder" issue wouldnt be there!

 

Does HMPA detect/prevent fileless attacks?

 

HMPA was not listed in that test but looks like fileless attacks is not something that is detected/prevented by popular anti-malware software.

 

Just reinstalled HMP.A 3.6.3.586 on this machine and it stops my Vivaldi browser from launching. Firefox and Chrome launch without any problems. Vivaldi is installed in C:\users\ etc.. but the problem still exists if I reinstall it in C:\Program Files\.
It starts and runs if I disable browser mitigation for it as expected. Any ideas?
Although there are entries for WSA I don't have WSA installed and haven't since I installed Vivaldi

Edit: I now see from checking up on WSALookupService that it is in fact an OS function. Learn something new every day!

 

Alert = Intercept X

 

Btw.: The release history has been updated on their website, latest entry: Build 586 (2017-02-10)
https://www.hitmanpro.com/en-us/whatsnewalert.aspx

It is now corrected.