HitmanPro.ALERT Support and Discussion Thread

Thanks very much!
That confirms my previous report.
Thanks very much once again!

 

Yes, Notepad, 7-zip and PDF Exchange viewer, show as UNPROTECTED too.
(I have updated my post #9526)

 

Yes, I noticed.
Thanks very much.
So I guess now it's up to Erik and/or Mark.

 

Bear in mind that I am a new user today so all of this is new to me. The thought never occurred that it SHOULD automatically add "all" applications.

Both of my Windows 10 Pro 64bit computers show 7-zip 64bit and Notepad as unprotected. As a test I added 7-zip to "other" and after a reboot it shows as protected. So for me, if I add a program it sticks as being protected.

HitmanPro.Alert 3.1.9 367

 

On the Firefox issue:

Windows 10 Pro 64bit desktop is Firefox 46 32bit and disabling DEP gets rid of the crashes. I have no web browsing performance issue.

Windows 10 Pro 64bit laptop is Firefox 46 64bit no crashes, DEP is enabled. I have no web browsing performance issues.

HitmanPro.Alert 3.1.9 367

 

Thanks very much.
Is that a Windows 8.1 x86 (32 bit) system?
L10090's and my systems are Windows 7 x64 systems.
That may be a clue. It seems some x64 processes are shown as not protected, while x86 (32 bit) processes are shown as protected.

 

@eddiewood :
As mentioned several times:
Packers, like 7-Zip should not be added to mitigations,
because they do mass file modification and can trigger Crypto-Guard.

 

Mentioned many times except to somebody who has only just installed it today you mean......how am I supposed to know which applications SHOULD be detected automatically by HitmanPro.Alert? Especially when IE wasn't!

 

On my systems, only one of the two has 7-Zip installed. And 7-Zip is not added in HMP.A by default.
Notepad is not added in HMP.A by default, either.
WordPad, however, is added in HMP.A by default, in "Office". But as I said, HMP.A shows it as not protected. I could try and put it in "Other", but it should be in Office, and it should show as protected.
I'm waiting for Erik or Mark to have a look at the mentioned issue.

 

Is HitmanPro.Alert a 32bit or 64bit application?

When viewing the running processes they are marked as 32bit applications. Is this correct for a 64bit computer?

 

Stupendous Man,
W8.1x64

 

When I turn on DEP (Mitigation memory, super buffer stream), Firefox 46 is always crashing !!

 

Yep for 32bit mine does, which is why I said untick it.

 

All 64 bit processes?
I seem to have the same problem:
https://www.wilderssecurity.com/thr...iscussion-thread.324841/page-379#post-2583206
https://www.wilderssecurity.com/thr...iscussion-thread.324841/page-378#post-2582579

 

Thanks very much.
So far for my thought that the mentioned issue might be x64 related.
Intriguing how L10090's and my Windows 7 x64 results differ from your Windows 8.1 x64 results.
A riddle for Erik and Mark to solve.

 

Here I have an issue with my Windows 8.1 Pro 64-bit machine , the keystroke encryption didn't work so I just disabled it and used Keyscrambler untill this fixed

Abdullah

 

I'm getting confused.
My report showed three x64 processes as not protected.
But L10090's report also showed Notepad 32 bit as not protected.
And bjm_'s report showed IE11 x64 and WordPad as protected.

Have you checked if those mentioned appications are shown as protected or not protected in Running applications?

 

Hmm strange.

They're shown as not protected, but if I click on them, all migitations are checked and it asks to restart the process, like your screenshot shows. Restarting them doesn't help btw, and it immediatly asks again for restart.

 

Indeed it is!

Thanks for the confirmation.
So it's the same as for the applications for which I reported.
As I said, it seems to be a riddle for the SurfRight team to solve. I hope it's something that's easy to fix.

 

Firefox 46 x64 is incredibly slow on my machine now. Cyberfox 45.0.3 is still running well.

Edit: It is the same on both of my machines. Firefox is no longer usable.

 

What the hack are you guys doing with your OS?
Haven't had any issue with HMP.A for months...
Did not manually add any mitigations, except Notepad++, and do not have Firefox installed.
Of course I did not add any packer, or well known nogos. (WMP-Classic)

I'm running HMP.A on my office machine and 14 WIN7-64 clients.
There is only one client with repeated updates issues, that maybe caused by exotic software, or OS related reason.
(this particular machine was moved several times to new hardware...)

It's all in this thread, how to handle HMP.A, just to long to read......
Someone should make a tutorial, a WIKI, a howto....

 

erikloman !

HMPA, 3.1.9. build 364 is blocking the start of the just released FireFox 46 as containing malicious malware.

The download was approved as safe by EMIS 11.

 

Is Alert causal to your slooow Firefox46 x64...?

 

For me, I'm not experiencing any issue. Firefox 46 x64 runs fine without crashes or slowdown, though I must indicate that firefox currently has no extensions.

This is on Windows 10 x64 laptop