HitmanPro.ALERT Support and Discussion Thread

Hi,
I just have one small clarification reg. cryptoguard protection scope, am not clear if its been answered before in this thread..

Does Cryptoguard's driver is capable of preventing malicious file operations done by other ransomware or is it only crypto ransomware as the name suggests?

Thanks, Harsha.

 

CryptoGuard's driver only prevents personal files from getting malformed on fixed, removable or network drives. It is not an antivirus.

 

good enough

 

Here's a video showing HitmanPro.Alert at work:
http://www.youtube.com/watch?v=5M8YYnXIAlw#t=70

 

Yes but there was a problem during the uninstall a now I get the this error when I try to install the new version. And the uninstall option of the older one has disapear

 

I have this same issue on one machine (Win7), another one seems OK (Win 8.1).

 

Several "leftovers"

 

I fixed it by installing the old version again (I had the exe) uninstalling it, and install the new one.

 

Please run hmpalert.exe /uninstall to fix this problem.

A new build will be out tomorrow to address the issue.

Please let me know if this helps.

 

That will do the trick as well. Nice find

 

And then out of the blue it suddenly works
I was doing something in safemode, not hmp related, disabled bluetooth radio device and disabled nvidia updates service). After a restart and opening a browser HMPA popped up.

 

Erik, please have a look at https://www.wilderssecurity.com/showpost.php?p=2302061&postcount=825

 

@ erikloman

XP/SP2 - FF v3.6.14

Whatever you've done since my last attempt at installing it a few months ago, it's made ALL the difference now



Keep up the good work, & Thanks for the freebie

 

Sounds like a good idea, locking down everything before HTTPS session. I will discuss it with the team which parts can be done. Can't promise anything though.

 

Will there be a problem uninstalling 2.5 Beta before installing the next Beta.

 

Anyone else getting chrome crashed while using 2.5 beta? I get a shockwave crashed and ABP crashing. It also didn't care of zenmate.

 

Free Download Manager (.org) false detection.

 

Thanks for reporting. We've received no other reports of Chrome crashes yet with Alert 2.5. What is ABP? Zenmate is a VPN extension for Chrome? What should be done about it?

 

Erik:

I have been using HP.A 2.0 for a few months now on my XP and Win 7 systems with no problems. But a number of users I know are reporting severe slowdowns of their systems and/or browsers when they install it: http://en.community.dell.com/support-forums/virus-spyware/f/3522/t/19519352.aspx?pi239031352=2

They have not narrowed down the cause, but speculate that MBAE or EMET might be conflicting (I use neither program). Just FYI.

 

I understand, would be nice to have such an additional 'real time' component in HMP alert. Area's not covered could stille be 'warn on browser' launch only. Allthough inject all in combination with an installed driver should provide you much 'head room' to come up with solutions.

To my knowledge the 'inject all' was discussed by Pbust now from MBAE (then working for Panda) to overcome kernel protection limitations on Windows 7 x64. Tzuk (from Sandboxie) and Pbust discussed this 'crazy idea' briefly. I think it is nice that an innovative Dutch IT company has used 'it takes a thief to catch a thief' approach to realise no-user-interaction security (post intrusion warning).

You are able to establish legiteate origin of DLL-injections with this 'crazy' idea, so why not make use of it in real time also, to prevent browser session misuse by malware code intrusion

Thanks for responding anyway

 

Adblock Plus

 

I know there is/was a compatibility issue between Alert and Norton. Also I know MBAE (in Beta) and EMET also had their problems but I've not read causing them severe slowdowns. I see -a lot- of security products are running in that Dell thread though. One of them could cause incompatibilities. There are so much tools that it is hard to test all combinations.

 

Aha also a Chrome add on. If Alert 2.5 is uninstalled, does the problem go away?

 

Is this an Alert of HitmanPro detection?

 

Under further investigation, it wasn't any of the chrome extensions. It was WSA causing the problem. It's only crashing chrome and not firefox. I have both protected with WSA identity shield but only chrome crashes when run.