HitmanPro.ALERT Support and Discussion Thread

Discussion in 'other anti-malware software' started by erikloman, May 25, 2012.

  1. Tarnak

    Tarnak Registered Member

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    Since reporting earlier, I have run into further problems, after rebooting the snapshot that has HMP.A installed, I can no longer open any of my browsers, or any other application. START > Run does nothing.

    Thankfully, I could get into another of my snapshots, otherwise I wouldn't be able to post here.
     
  2. deugniet

    deugniet Registered Member

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    Mine:

    1.JPG

    (W10 build 10240 64 bits/Norton Security with Backup v22.5.2.15)
     
  3. Armadax

    Armadax Registered Member

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    After my problems with Kaspersky 2016 & HMPA I uninstalled Kaspersky to see if I had any problems with starting Chrome. Last night I tried the new beta Erik posted and reinstalled Kaspersky 2016 again, to see if the conflict was resolved. Upon restarting my computer, win 10 64-bit crashed to a BSOD on startup (error thread exception, immediately after the BIOS Screen). So, I'm currently reinstalling Windows (8, 8.1 then 10, no installation medium for 10... :( ) on my computer from scratch and will not be using Kaspersky and HMPA at the same time anymore.
     
  4. erikloman

    erikloman Developer

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    What version of Alert are you using and what message do you get?
     
  5. Tarnak

    Tarnak Registered Member

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    I went back into safe mode and successfully restored to previous HMP.A v3.0 build 196.

    The problem with opening any app is still there after the boot back into normal mode...I could only get a response with Win key + L and then re-entering my login password which then proceeded to show the following as per the screenshots. Not much help.

    ScreenShot_Problem with task bar_01.gif ScreenShot_Problem with task bar_02.gif
     
  6. Peter2150

    Peter2150 Global Moderator

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    I just discovered what I would call an adverse effect on my system with beta build 312. On boot up the normal time from when the microsoft scrolling bar disappears until I see the windows log in screen is about 5 seconds. With beta build 312 that increased to 1 minute 40 seconds. That is a wow increase. Uninstalling 312 and install Build 199 and everything was back to normal.
     
  7. erikloman

    erikloman Developer

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    Coincidentally, I just saw this as well in a VM. I will see if I can find the culprit. Thanks for reporting!
     
  8. Dermot7

    Dermot7 Registered Member

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    Yes, I've been seeing a similar huge delay since updating to .312 (from .310), and was just giving it a couple of days to settle down, or hear of similar reports.
     
  9. erikloman

    erikloman Developer

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    Are you running Norton?
     
  10. Dermot7

    Dermot7 Registered Member

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    No, I'm running WSA Complete (9.0.3.38 beta), and ESET 9 beta (just AV) also. The difference was obvious on updating to .312. I could experiment a little to try and identify any culprit perhaps, and I'd be surprised if others aren't seeing a similar issue. This is Windows 7 32-bit.
     
  11. erikloman

    erikloman Developer

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    I found the source of the slowdown :eek:. Expect a fix this weekend.
     
  12. Dermot7

    Dermot7 Registered Member

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    Thanks Erik, you're a star! :)
     
  13. erikloman

    erikloman Developer

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    HitmanPro.Alert 3.1.0 Build 314 BETA

    Note: Windows 10 users are recommended to try the 3.1 builds as 3.1 has better compatibility with Windows 10 metro applications.

    Changelog
    • Fixed boot slowdown introduced in build 312.
    • Improved compatibility with Norton Security.
    • Improved SysCall mitigation.
    • Improved LoadLib mitigation.
    Download
    http://test.hitmanpro.com/hmpalert3b314.exe

    Please let me know how this version runs on your computer :thumb:
     
  14. SanyaIV

    SanyaIV Registered Member

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    Thanks

    Exploit Mitigation > Running Applications > Click anything under "Not Protected" > Don't click anything more, window will start flickering subtly every few seconds. Don't know if it happens in any other windows, just noticed it clearly there. Tried to record it but it didn't show up on recording.
     
  15. Dermot7

    Dermot7 Registered Member

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    @erikloman Wow! Thanks very much. Build .314 totally fixes the bootup slowdown I was seeing :thumb: And I've rebooted a couple of times to check. That's the quickest fix I've ever seen! Have a nice weekend over there, cheers. :)
     
  16. SanyaIV

    SanyaIV Registered Member

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    Can the keyboard encryption of HPA and Zemana AntiLogger Free coexist without conflict?

    Edit: From my testing it seems they can but I don't know what the end result is, is it encrypted twice? Does one take the priority and the other doesn't do anything? I noticed that neither encrypts what you type into Windows 10 search, perhaps that's not possible?
     
    Last edited: Sep 18, 2015
  17. miguelgrado

    miguelgrado Registered Member

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    New HitmanPro.Alert 3.1.0 Build 314 BETA

    Recognizes the browser,but I can not activate your protection



    Sin título.png
     
  18. Hiltihome

    Hiltihome Registered Member

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    Boot slowdown fixed with build 314, on my office PC (see signature)
    (didn't notice the slowdown, because I usually do not shutdown, but standby)
     
  19. L10090

    L10090 Registered Member

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    Boot slowdown Confirmed for build.312 with W7-x64 Professional, but fixed in build.314
     
    Last edited: Sep 18, 2015
  20. Peter2150

    Peter2150 Global Moderator

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    314 fixed slow down here also. Thanks Erik
     
  21. XIII

    XIII Registered Member

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    Indeed. Thanks!
     
  22. Hiltihome

    Hiltihome Registered Member

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    You are still notorious in running outdated OS and quadruple security, or even more, at the same time,
    and complain about issues.

    #skip
     
  23. Krusty

    Krusty Registered Member

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    I have to agree. Running so many security programs you would have to expect compatibility problems.
     
  24. deugniet

    deugniet Registered Member

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    Still not added Microsoft Edge with build 314 beta. I use a local account. Could that be it?

    1.JPG

    (W10 build 10240 64 bits/Norton Security with Backup v22.5.2.15)
     
  25. Krusty

    Krusty Registered Member

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    I had to open Edge before it was added.
     
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