Hijackthis log file

Discussion in 'adware, spyware & hijack cleaning' started by mforbes, May 4, 2004.

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  1. mforbes

    mforbes Guest

    I would be most grateful if you could check this log file over, and let me know if anything needs to be removed.

    I have had a problem with 1on1 dialler, and Hot_kiss dialler for about a fortnight now. There is a lsass.exe in c:/winnt, but there is no svchost there. Lsass.exe is running at startup, the one in winnt, not winnt/system32.

    Thanks very much

    Maureen


    Logfile of HijackThis v1.97.7
    Scan saved at 10:26:22, on 04/05/2004
    Platform: Windows 2000 SP3 (WinNT 5.00.2195)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
    C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    C:\WINNT\System32\svchost.exe
    C:\WINNT\system32\regsvc.exe
    C:\WINNT\system32\MSTask.exe
    C:\WINNT\system32\slserv.exe
    C:\WINNT\system32\stisvc.exe
    C:\WINNT\system32\ZoneLabs\vsmon.exe
    C:\WINNT\System32\WBEM\WinMgmt.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\Explorer.EXE
    C:\Program Files\Ahead\InCD\InCD.exe
    C:\Program Files\Grisoft\AVG6\avgcc32.exe
    C:\PROGRAM FILES\FAXTALK COMMUNICATOR\FTCtrl32.exe
    C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
    C:\WINNT\lsass.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
    C:\PROGRAM FILES\FAXTALK COMMUNICATOR\FAPIEXE.EXE
    C:\Documents and Settings\Maureen\Desktop\hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
    O3 - Toolbar: Yell.com - {4E7BD74F-2B8D-469E-C0FF-FD60B890A37D} - C:\WINNT\DOWNLO~1\yellbar.dll
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\System32\NeroCheck.exe
    O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
    O4 - HKLM\..\Run: [hpppta] C:\Program Files\Hewlett-Packard\HP PrecisionScan\PrecisionScan Pro\hpppta.exe /ICON
    O4 - HKLM\..\Run: [AVG_CC] C:\Program Files\Grisoft\AVG6\avgcc32.exe /startup
    O4 - HKLM\..\Run: [CallControl 4.5] C:\PROGRAM FILES\FAXTALK COMMUNICATOR\FTCtrl32.exe /autoload
    O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
    O4 - HKLM\..\Run: [Runner] C:\WINNT\lsass.exe /i
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
    O4 - Startup: start outlook.lnk = C:\Program Files\Microsoft Office\Office\OUTLOOK.EXE
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {2359626E-7524-4F87-B04E-22CD38A0C88C} (ICSScannerLight Class) - http://download.zonelabs.com/bin/free/cm/ICSCM.cab
    O16 - DPF: {4E7BD74F-2B8D-469E-C0FF-FD60B890A37D} (Yell.com) - http://uk.yell.com/tools/toolbar/yellbar.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2003120501/housecall.antivirus.com/housecall/xscan53.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as/asinst.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37896.2534953704
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
     
  2. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    Run hijackthis, tick these entries listed below and ONLY these entries, double check to make sure, then make sure all browser & email windows are closed and press fix checked

    O4 - HKLM\..\Run: [Runner] C:\WINNT\lsass.exe /i


    Reboot into safe mode by following instructions here: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
    then as some of the files or folders you need to delete may be hidden do this:
    Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"

    Delete these files

    C:\WINNT\lsass.exe

    then
    Reboot normally &

    Download and unzip or install these programs/applications if you haven't already got them. If you have them, then make sure they are updated and configured as described

    Spybot - Search & Destroy from http://security.kolla.de
    AdAware 6 from http://www.lavasoft.de/support/download


    Run Sybot S&D

    After installing, first press Online, press search for updates, then tick the updates it finds, then press download updates. Beside the download button is a little down pointed arrow, select one of the servers listed. If it doesn't work or you get an error message then try a different server

    Next, close all Internet Explorer and OE windows, press 'Check for Problems', and have SpyBot remove all it finds that is marked in RED.

    then reboot &

    Run ADAWARE

    Before you scan with AdAware, check for updates of the reference file by using the "webupdate".
    the current ref file should read at least 01R302 03.05.2004 or a higher number/later date

    Then ........

    Make sure the following settings are made and on -------"ON=GREEN"
    From main window :Click "Start" then " Activate in-depth scan"

    then......

    click "Use custom scanning options>Customize" and have these options on: "Scan within archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for banned URL" and "Scan my host-files"

    then.........

    go to settings(the gear on top of AdAware)>Tweak>Scanning engine and tick "Unload recognized processes during scanning" ...........then........"Cleaning engine" and "Let windows remove files in use at next reboot"

    then...... click "proceed" to save your settings.

    Now to scan it´s just to click the "Scan" button.

    When scan is finished, mark everything for removal and get rid of it. (Right-click the window and choose"select all" from the drop down menu) then press next and then say yes to the prompt, do you want to remove all these entries.

    reboot again

    then post a new hijackthis log to check what is left
     
  3. mforbes

    mforbes Guest

    Derek,

    Thanks for checking my previous log. I have followed your instructions, and done another hijackthis scan. The results are below.

    Thanks for your help.

    Maureen.

    Logfile of HijackThis v1.97.7
    Scan saved at 13:30:14, on 04/05/2004
    Platform: Windows 2000 SP3 (WinNT 5.00.2195)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
    C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    C:\WINNT\System32\svchost.exe
    C:\WINNT\system32\regsvc.exe
    C:\WINNT\system32\MSTask.exe
    C:\WINNT\system32\slserv.exe
    C:\WINNT\system32\stisvc.exe
    C:\WINNT\system32\ZoneLabs\vsmon.exe
    C:\WINNT\System32\WBEM\WinMgmt.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\Explorer.EXE
    C:\Program Files\Ahead\InCD\InCD.exe
    C:\Program Files\Grisoft\AVG6\avgcc32.exe
    C:\PROGRAM FILES\FAXTALK COMMUNICATOR\FTCtrl32.exe
    C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
    C:\PROGRAM FILES\FAXTALK COMMUNICATOR\FAPIEXE.EXE
    C:\Documents and Settings\Maureen\Desktop\hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program

    Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} -

    C:\WINNT\System32\msdxm.ocx
    O3 - Toolbar: Yell.com - {4E7BD74F-2B8D-469E-C0FF-FD60B890A37D} -

    C:\WINNT\DOWNLO~1\yellbar.dll
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\System32\NeroCheck.exe
    O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
    O4 - HKLM\..\Run: [hpppta] C:\Program Files\Hewlett-Packard\HP PrecisionScan\PrecisionScan

    Pro\hpppta.exe /ICON
    O4 - HKLM\..\Run: [AVG_CC] C:\Program Files\Grisoft\AVG6\avgcc32.exe /startup
    O4 - HKLM\..\Run: [CallControl 4.5] C:\PROGRAM FILES\FAXTALK COMMUNICATOR\FTCtrl32.exe

    /autoload
    O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [MSConfig] C:\Documents and Settings\Maureen\Desktop\MSCONFIG.EXE /auto
    O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
    O4 - Startup: start outlook.lnk = C:\Program Files\Microsoft Office\Office\OUTLOOK.EXE
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft

    Office\Office\OSA9.EXE
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) -

    http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {2359626E-7524-4F87-B04E-22CD38A0C88C} (ICSScannerLight Class) -

    http://download.zonelabs.com/bin/free/cm/ICSCM.cab
    O16 - DPF: {4E7BD74F-2B8D-469E-C0FF-FD60B890A37D} (Yell.com) -

    http://uk.yell.com/tools/toolbar/yellbar.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) -

    http://a840.g.akamai.net/7/840/537/2003120501/housecall.antivirus.com/housecall/xscan53.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) -

    http://www.pandasoftware.com/activescan/as/asinst.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) -

    http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37896.2534953704
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -

    http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
     
  4. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,330
    Location:
    Netherlands
    Hi mforbes,

    I was wondering if you installed this knowingly:
    O3 - Toolbar: Yell.com - {4E7BD74F-2B8D-469E-C0FF-FD60B890A37D} -
    C:\WINNT\DOWNLO~1\yellbar.dll

    Or if it got stealth installed by this ActiveX:
    O16 - DPF: {4E7BD74F-2B8D-469E-C0FF-FD60B890A37D} (Yell.com) -
    http://uk.yell.com/tools/toolbar/yellbar.cab

    The rest of the log looks good.

    Regards,

    Pieter
     
  5. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,330
    Location:
    Netherlands
  6. mforbes

    mforbes Guest

    Thanks Pieter,

    Yes, i did install the yell toolbar knowingly.

    Hopefully i will now be clear of the dreaded 1on1/xxxserver. It is a disgrace how these people are doing this, the amount of innocent people who have been affected is astounding. Hopefully it will be stopped before too long.

    Anyway, my computer should now be protected, going by the amount of spyware tools etc i have installed in trying to get rid of this problem!

    Thanks again,

    Maureen
     
  7. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    Read here https://www.wilderssecurity.com/showthread.php?t=27971 for info on how to tighten your security settings and how to help prevent future attacks.

    and it's a good idea if you go here, click Scan for updates in the main frame, and download and install all CRITICAL updates recommended.
     
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