HiJackThis Log file

Discussion in 'adware, spyware & hijack cleaning' started by mdr, Apr 30, 2004.

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  1. mdr

    mdr Registered Member

    Joined:
    Nov 24, 2003
    Posts:
    2
    Hello Pieter:
    I am copying the Log file for my recent HiJackThis Scan results for your much appreciated expert's review and recommendations of what I may/need to fix/ eleminate. Let me note that I first ran the most current (updated) versions of both Spybot Destroyer, Ad-Aware and then HiJackThis. After first running Ad-Aware (it found/quarantined/eliminated 8 malware agents), the only symptom that I continued to have was my browser being hijacked to a blank page with the following address appearing in the address window: c:\searchpage.html#1526. You will see this repeatedly in the HiJackThis Scan log below. I then realized that I had forgotten to run Spybot. I then ran Spybot, which found/destroyed three additional problem files. Even though I now seem to no longer be suffering from my browser being taken to the page above instead of my usual MSN homepage, I'm sufficiently uncomfortable about this address appearing in the HiJackThis Scan files to feel that it would be good to have an expert's recommendation about what I may benefit from fixing in HiJackThis. Many thanks to you, Pieter.
    Sincerely,
    MARK

    Logfile of HijackThis v1.97.7
    Scan saved at 7:06:27 PM, on 4/30/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\Nhksrv.exe
    C:\WINDOWS\System32\drivers\CDAC11BA.EXE
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\DELLMMKB.EXE
    C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\PROGRA~1\NORTON~1\navapw32.exe
    C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\America Online 7.0\aoltray.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
    C:\PROGRA~1\NORTON~2\SPEEDD~1\nopdb.exe
    C:\Program Files\Netropa\OSD.exe
    C:\Program Files\Common Files\Symantec Shared\Nmain.exe
    C:\Program Files\Norton SystemWorks\Norton Utilities\SYSDOC32.EXE
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = c:\searchpage.html#1526
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = c:\searchpage.html#1526
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = c:\searchpage.html#1526
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\searchpage.html#1526
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = c:\searchpage.html#1526
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = c:\searchpage.html#1526
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = c:\searchpage.html#1526
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = c:\searchpage.html#1526
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = c:\searchpage.html#1526
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = c:\searchpage.html#1526
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = c:\searchpage.html#1526
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = c:\searchpage.html#1526
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
    R1 - HKCU\Software\Microsoft\Internet Explorer,Search = c:\searchpage.html#1526
    R1 - HKLM\Software\Microsoft\Internet Explorer,Search = c:\searchpage.html#1526
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
    O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\DELLMMKB.EXE
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
    O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
    O4 - Global Startup: America Online 7.0 Tray Icon.lnk = C:\Program Files\America Online 7.0\aoltray.exe
    O4 - Global Startup: Camio Viewer 2000.lnk = C:\Program Files\Sierra Imaging\Image Expert 2000\IXApplet.exe
    O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
    O9 - Extra button: MoneySide (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O13 - Home Prefix: c:\searchpage.html?page=
    O13 - Mosaic Prefix: c:\searchpage.html?page=
    O16 - DPF: symsupportutil - https://www-secure.symantec.com/techsupp/activedata/symsupportutil.CAB
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/swdir.cab
    O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37863.5900694444
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
     
  2. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    to see if we can prevent the cws hijackers reinfecting you try this
    a workaround seems to be install a good firewall, lists here http://www.wilders.org/firewalls.htm if you haven't already got one and block these ranges of ports, both incoming and outgoing 209.66.114.0-209.66.115.255 and 81.211.105.0-81.211.105.255 and 213.159.118.0-213.159.118.255
    that stops the known cws servers responding or the hidden files on your computer updating. This works sometimes but not always, but it's a help. The problem with this approach is that some good sites might also be blocked
    then when we have a guaranteed working cure for it we can advise how to fully remove it.


    First download CWshredder from https://www.wilderssecurity.com/showthread.php?t=14086

    boot into safe mode by following instructions here: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
    then as some of the files or folders you need to delete may be hidden do this:
    Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"

    Run hijackthis, tick these entries listed below and ONLY these entries, double check to make sure, then make sure all browser & email windows are closed and press fix checked

    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = c:\searchpage.html#1526
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = c:\searchpage.html#1526
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = c:\searchpage.html#1526
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\searchpage.html#1526
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = c:\searchpage.html#1526
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = c:\searchpage.html#1526
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = c:\searchpage.html#1526
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = c:\searchpage.html#1526
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = c:\searchpage.html#1526
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = c:\searchpage.html#1526
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = c:\searchpage.html#1526
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = c:\searchpage.html#1526
    R1 - HKCU\Software\Microsoft\Internet Explorer,Search = c:\searchpage.html#1526
    R1 - HKLM\Software\Microsoft\Internet Explorer,Search = c:\searchpage.html#1526
    O13 - Home Prefix: c:\searchpage.html?page=
    O13 - Mosaic Prefix: c:\searchpage.html?page=


    Delete these files
    c:\searchpage.html


    Now Run Cwshreddder
    Close all browser windows, click on the cwshredder.exe then click "FIX" (Not "Scan only") and let it do it's thing.


    Reboot After running cwshredder and as soon as possible follow this advice:
    Now as CWS Hijacks are normally installed via the byte verifier exploit in M$ JavaVM, just surfing a page with an infected applet can install it with no user participation. So once you’ve run the above, it is vital that you go here, click Scan for updates in the main frame, and download and install all CRITICAL updates recommended.

    then
    Reboot normally &

    Download and unzip or install these programs/applications if you haven't already got them. If you have them, then make sure they are updated and configured as described

    Spybot - Search & Destroy from http://security.kolla.de
    AdAware 6 from http://www.lavasoft.de/support/download


    Run Sybot S&D

    After installing, first press Online, press search for updates, then tick the updates it finds, then press download updates. Beside the download button is a little down pointed arrow, select one of the servers listed. If it doesn't work or you get an error message then try a different server

    Next, close all Internet Explorer and OE windows, press 'Check for Problems', and have SpyBot remove all it finds that is marked in RED.

    then reboot &

    Run ADAWARE

    Before you scan with AdAware, check for updates of the reference file by using the "webupdate".
    the current ref file should read at least 01R300 28.04.2004 or a higher number/later date

    Then ........

    Make sure the following settings are made and on -------"ON=GREEN"
    From main window :Click "Start" then " Activate in-depth scan"

    then......

    click "Use custom scanning options>Customize" and have these options on: "Scan within archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for banned URL" and "Scan my host-files"

    then.........

    go to settings(the gear on top of AdAware)>Tweak>Scanning engine and tick "Unload recognized processes during scanning" ...........then........"Cleaning engine" and "Let windows remove files in use at next reboot"

    then...... click "proceed" to save your settings.

    Now to scan it´s just to click the "Scan" button.

    When scan is finished, mark everything for removal and get rid of it. (Right-click the window and choose"select all" from the drop down menu) then press next and then say yes to the prompt, do you want to remove all these entries.

    reboot again

    then post a new hijackthis log to check what is left
     
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