Discussion in 'Acronis True Image Product Line' started by C.Lopez, Mar 4, 2005.

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  1. C.Lopez

    C.Lopez Registered Member

    Mar 4, 2005
    Couple days ago my laptop(TYPE: IBM X24,OS: WINXP) didn't work well. So i

    had to get the hard disk off, plug a movable hard disk cable on it, and

    linked it to other desktop computer(whick has drive c: and drive d: ) as

    drive E: with USB interface. I backed up the whole drive e: to

    d:\e_backup.tib with true image(trial version 8.0 build 786). When the new

    laptop hard disk sended to me, i did the same thing----linked the new one to

    other computer as drive e:, and then restored the image to new hard disk.

    Before i restored, i chose----1.verify the image archive, the

    restored partition as Active, 3.i do not want to assign a letter(i want to

    set drive letter to c:, but the list provided begins from E: ), and then the

    restoring procedure started. after about 7 hours, the true image displayed a

    successful information. i put the new hard disk back into my laptop, and

    powered on the laptop, but the system failed, nothing happened on black

    screen. when i link it back to the desktop computer, the computer doesn't

    recognize it, just has drive c: and drive d: in MyComputer. The original

    drive E: dispears.

    How can i restore my backup archive to the laptop hard disk ?
    Was there something wrong in the steps i got though to back up/restore the

    archive ? Waiting for help ... ... o_O

    if u know how to do, pls email me with this address -----
    Last edited: Mar 4, 2005
  2. Chris12923

    Chris12923 Registered Member

    May 31, 2004
    You were backing up a system partition with the trial version? If this is the case the trial version can not backup system partitions from my understanding.


  3. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello C.Lopez,

    Thank you for choosing Acronis True Image (

    We are really sorry for the inconveniences.

    Could you please insert a diskette into the floppy drive and run the file available by the link below?

    Once the floppy is written, boot the computer from it and confirm that you want to fix the master boot record.

    If this doesn't help please make sure you have restored the whole disk and the new disk is available in BIOS of your laptop.

    Your disk is not available in "My Computer" because you haven't assigned a letter to it. In this system you will not see this drive unless you assign the letter via "Start" -> "Control Panel" -> "Administrative Tools" -> "Computer Management" -> "Disc Management". All the disks will be available in the "Disc Management".

    Thank you.
    Ilya Toytman
  4. C.Lopez

    C.Lopez Registered Member

    Mar 4, 2005
    Thank you very much, Chris12923.
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