HELP

Discussion in 'malware problems & news' started by ramstein, Nov 25, 2009.

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  1. ramstein

    ramstein Registered Member

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    Nov 25, 2009
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    Well. I am not a complete idiot when it comes to computers. I have usually always been able to solve my own problems. But I am going insane right now. I play World of Warcraft some and I know its just a game but I have alot of time and what not invested in it and my wife hates it so that time comes at a cost lol. A few days ago I logged on and seen all of my gold and most of my items were gone. And no one else has my loggin info so i knew I'd been hacked. I got disconnected and tried to log back in. Well at that point my pass word wasn't working so i tried to change it. I couldnt get on the site to change it due to the fact my pass word to my email was changed so I took the steps necessary to change all my info again. Well I ran all my anti bad stuff like malwarebytes. Avira, Spybot search and destroy. I did find a couple viruses so I figured I had it under control. well, the next day it happened again. so I went to task manager to see if something was running that I was unfamiliar with. there wasn't really accept my sound card has alot of .dll fles in my sys32 for some reason but I dont know if thats bad or not really. So anyway, I ran combofix. It found sooo many bad things and cleared em all up. So i figured I got it for sure that time. Well after changing all my pass words yet again. Today i log on and all my stuff was gone yet again. I have Snoop and security task manager and there not showing anything malicious. PLEASE help, any advice will help at this point. How can I find this pos and get it off.
     
  2. JRViejo

    JRViejo Super Moderator

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    ramstein, sounds like you are going to need dedicated assistance (to get rid of whatever your PC has), a lot more than Wilders can offer.

    Perhaps a review of If you are currently infected and seeking immediate help from any of the sites listed there, could be your best & fastest bet.
     
  3. Fajo

    Fajo Registered Member

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    contact blizzard support. this kind of problem should go thur them to protect the account once you have cleared the problems
     
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