Help with removal issue please

Discussion in 'Acronis True Image Product Line' started by selkov, Oct 30, 2008.

Thread Status:
Not open for further replies.
  1. selkov

    selkov Registered Member

    Joined:
    Nov 30, 2005
    Posts:
    177
    I uninstalled TI 11 and rebooted.
    Then installed TI Echo Workstation trial.
    Found no benefit so I uninstalled it, rebooted.
    But I can not reinstall TU now.
    Seems that some components of ECHO are still there.
    They are listed in the add/remove section but grayed out.
    I CAN NOT REMOVE THEM!


    WHY?
     
  2. MrMorse

    MrMorse Registered Member

    Joined:
    Jun 12, 2008
    Posts:
    737
    Location:
    Germany
  3. selkov

    selkov Registered Member

    Joined:
    Nov 30, 2005
    Posts:
    177
    thanks
     
  4. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello selkov and MrMorse,

    Thank you for using Acronis True Image

    Please note that Acronis Cleanup utility can be applied to Acronis True Image 10.0 Home, Acronis True Image 11 Home and Acronis Disk Director Suite 10.0 only.

    selkov, you can try to use Windows Cleanup utility in your case. You can learn more about it here

    If you are still unable to install Acronis True Image 11 Home, please submit a request to Acronis Customer Service Department here

    I may also recommend you to use our Live Chat service here in order to receive immediate support.

    Thank you.

    __

    Oleg Lee
     
Thread Status:
Not open for further replies.