Hi all, I'm having a few problems with Paragon HD manager 8, and would really appreciate any help. I just got a 320GB samsung HD, and mounted it in an external casing, which windows recognizes, the "disc view" tab in paragon recognizes, but the "volume explorer" tab doesn't. Neither does the recovery disc Paragon cannot recognize the HD as a samsung, it just says "unknown model" Would this be the problem? (I wouldn't have thought it'd make any difference?) I've put other HD's in the casing, and the recovery disc sees them fine. Can anyone suggest a way around this? Failing that, are there any reliable, free alternatives? Thanks in advance, argus Edit~ I ended up trying the Drive Image XML plugin for BARTPE boot disc, which does recognize the external drive, and it has seemingly created a successful image.