Hello - I have Java exploit and Java shinwow malicious entities on my computer. My anti-virus software is the free trial version of the EZ Antivirus. An error of some sort occured because while the program identifies the entities as infected, it does not clean them off the machine. After working with their online tech support reps, and removing and then re-installing the EZ application, it still will not clean the infected files. However, a newer problem has arisen. The rep advised me to go to Start>Control Panel>Java Plug-Ins and open it up. When I do, I receive a 'General Error' and it will not open. Can anyone provide some assistance with how to 1) fix these problems and 2) remove the evil entiies? Thanks!